Cozy Beach Villas, Huge Shared Pool, Walk to Beach, Times Square Restaurants!

Thank you so much for your response Michelle. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future!

Thank you so much for your response Jonathan. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future!

Thank you so much for your response Laura. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future!

Thank you so much for your response Bruce. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future!

Thank you so much for your response Greg. We greatly appreciate your feedback. Happy to hear you enjoyed the stay and the beach. Thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future.

Thank you for your review Jean! Happy to hear you enjoyed the stay and the beautiful beach. We appreciate the kind notes. Thank you again for staying with us and we look forward to having you back!

Thank you so much for your response Gabriela. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Don't forget to come back soon! We look forward to hosting you in the future! Thank you.

Thank you so much for your response Paula. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay. Don't forget to come back soon! We look forward to hosting you in the future!

Thank you so much for your response Robert. Please know we do not list a dishwasher in the amenities. The pictures on the listing are accurate with the space provided. Also, we recently added more kitchen items to further utilize the kitchen space. Many of our guests have enjoyed cooking at Papaya. We hope you otherwise enjoyed your stay and hope to see you again soon. Thank you!

We’re sorry to see this review, as it does not accurately reflect the condition of the unit or our efforts during the guest’s stay. Regarding the pool, it is professionally serviced on a regular schedule. After the guest contacted us, we immediately confirmed service and had the pool checked. The technician noted slightly more sand than usual due to recent weather and usage, not a maintenance issue. The refrigerator size is clearly shown and described in the listing. This is a studio apartment, and the refrigerator is appropriately sized for the space. Unfortunately, a larger appliance cannot be installed due to physical limitations of the unit. We also want to address the claim about staff behavior. Our team aims to be respectful and helpful at all times. Explaining that a guest selected a smaller unit is not intended to be rude, but rather to clarify space-related design limitations that are disclosed prior to booking. When notified about the toilet, maintenance responded promptly and resolved the issue. The tub surround was inspected after the stay and found to be properly secured, with no safety or functional concerns. We take guest feedback seriously and always respond quickly to concerns, as we did in this case. We are disappointed by this review, as our team made every effort to ensure an enjoyable stay and addressed all reported items in a timely manner. Please seek other accommodations in the future. Thank you

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations, and we understand how upsetting it is to begin a long-awaited vacation with concerns about cleanliness and comfort. However, we do want to clarify the efforts our team made throughout your stay to address every issue you reported. Our cleaners were dispatched twice, and on one occasion were turned away upon arrival. We also sent our maintenance team promptly, and they worked to resolve the concerns with the A/C, patio area, and interior conditions you mentioned. Additionally, our pool service visited the home twice during your stay. While we can ensure the pool is serviced, we unfortunately cannot prevent outdoor elements such as birds or wind-blown dust from entering the pool between cleanings—especially in tropical environments. We are disappointed to see this review, as each concern you raised was responded to immediately, and our team made every effort to assist. We would never want a guest to feel uncomfortable, and it is always our priority to correct any issues as quickly as possible. We value all guest feedback, and while we regret that your experience was not what you had hoped for, we appreciate the opportunity to address your concerns. Thank you again for sharing your thoughts.

Thank you so much for your response Peter. We greatly appreciate your feedback. We are so happy to hear you enjoyed the stay and thank you for the kind notes. Tide can vary throughout the day for the dock. Don't forget to come back soon! We look forward to hosting you in the future!

Thank you Tabitha!