Sunset Escape | Resort Pool + Spa

Sunset Escape has spent almost a year being renovated from top to bottom! Walls, floors, ceilings and cabinets torn down and built back up to create an open space design perfect for vacation rentals. The common space is designed to be an open kitchen concept making it ideal for large groups to hang out. The kitchen boasts an expansive island with all new stainless steel appliances. Large sliding glass doors lead out to the resort-style pool and the newly built pergola to provide shelter from the sun. The three bedrooms are spacious and can accommodate up to 10 guests with 5 total beds. The master bedroom has a sliding glass door leading out to the yard, as well as one other bedroom with a private door.

--- INTERIOR DETAILS ---
This home accommodates up to 10 guests with 3 bedrooms and 3 bathrooms. Additional spaces include a fully stocked kitchen, living room, dining room, den, laundry area, and garage. Our kitchen is stocked with an extensive list of small appliances, cookware, dinnerware and utensils needed to prepare almost any family meal. We provide a starter kit of seasonings including salt, pepper and olive oil. Please inquire with our team if you would like a complete list of all our cookware and small appliances.
We provide a starter kit of consumables for your stay which includes: paper towels, trash bags, dish soap, hand soap, coffee, tea, sugar, laundry pods, dryer sheets, toilet paper, make up remover, shampoo, conditioner, body gel and a welcome gift basket. This list is only intended as a starter kit; If you run out of consumables then you must be purchase additional items yourself. We also provide body towels and pool towels for the occupancy of the home, plus a set of hand towels and wash towels.

BEDROOMS:
●Bedroom #1 (primary): King bed, ensuite bath, nightstands, table lamps, 60" smart tv, ceiling fan, closet, luggage rack, access to backyard
●Bedroom #2: Double full beds, nightstand, table lamp, 50" smart tv, ceiling fan
●Bedroom #3: Double full beds, nightstand, table lamp, 50" smart tv, ceiling fan, closet, luggage rack
●Additional Sleeping Arrangement: 2 twin rollaway cots with memory foam mattress

BATHROOMS:
●Bathroom #1: Standing shower, located in primary bedroom #1
●Bathroom #2: Standing shower, located in hallway
●Bathroom #3: Standing shower, located in hallway

--- EXTERIOR DETAILS ---
●Pool and spa: Fully automated with easy spa control (pool heating: $75/day, spa heating: $25/day), 6 chaise sun-loungers, patio umbrellas, conversation area
●Natural gas grill: stainless steel grill with separate concrete island and 4 bar stools
●Covered Pergola: 8-person table for al fresco dining, ceiling fans

-Terms and Conditions-


Safely Damage Waiver: As part of our effort to help you relax and enjoy your stay, we have partnered with Safely.com to provide you with $1500 worth of coverage for accidental contents damage or property damage. This means you can vacation with the peace of mind that you wont be unknowingly charged after your check out for minor accidental damages that may happen during your stay. All we ask is that you inform us of any damage so that we can file the claim with Safely.

Payment Terms: A valid credit card is required to be kept on file upon reservation. 50% of there payment is due upon booking and the remaining 50% is due 60 days before check in. If your check in is less than 60 days away, the entire reservation amount is due upfront. We cannot change the payment terms and we cannot hold dates without payment.

Security Deposit: There is a $750 security deposit placed on the credit card on file as a pre-authorized hold. This is not a charge, but only a hold on the credit card. Pre-authorized hold is released 3 days after checkout provided there are no costs for which renter is responsible for such as: code compliances fines; missing or damaged linens, towels and small appliances; and costs not covered by our Safely insurance waiver. Renter hereby grants consent for Manager to charge Renter’s Card for any of the above damages or costs.

Outdoor Noise Limits: All units are equipped with Minut volume tracking devices. These devices track decibel levels, but do not record sounds. Amplified noise or music is not allowed outside at anytime of day. Quiet hours are from 9pm-8am Sunday-Thursday and 10pm-8am Friday-Saturday, during which all noise is prohibited even if it is coming from inside the home. Any other outdoor noise must be kept to a reasonable level during Quiet Hours. These are city regulations and we must abide by them to keep our short term rental license. Upon the first notification from the Helios team of a noise violation, we will reach out to the Guest to take corrective action. If the Guest is unresponsive or if no corrective action is taken, Guest may be liable to a $1000 charge. Furthermore, if code enforcement goes to the property and issues a citation, Guest will be responsible for paying the entire citation amount. Guest authorizes manager to charge credit card on file for any fines issued by code enforcement or any charges for breaking noise policy.


Cancellations: On VRBO, for any cancellations made 60 days or more from check in, you will receive a 50% refund minus the payment processing fees charged by Stripe. For any cancellations made within 60 days from check in, you will receive no refund. If the reservation is cancelled with 48 hours from booking, you will receive a full refund minus the payment processing fees charged by Stripe as long as check in is more than 30 days away. There is a strict no cancellation policy for all major holidays, major tennis or golf tournaments, and music festivals. Festivals include but are not limited to Power Trip, Coachella and Stagecoach music festivals. Special events and music festivals that are cancelled, postposed, or altered in any way, for any reason, do not qualify for any refund, alteration of the reservation or cancellation, including Acts of God, pandemics, epidemics or health outbreaks such as COVID-19. NO CREDIT WILL BE ISSUED IN THE CASE OF EARLY DEPARTURE OR CANCELLATION FOR ANY FESTIVAL BOOKING.

Pre-Check In Link: You will receive a pre-check in link shortly after booking. Through this check in link you will have to enter some basic information regarding your reservation, will have to sign our Terms and Conditions, and will be able to purchase any additional services as part of your booking. You will not have access to the House Manual until the pre-check in link is completed.


Permit number: 051280
- HOUSE RULES/ POLICIES --

1. No parties or events are allowed.

2. As per the City of Indio Policy for vacation rentals, outdoor Quiet Hours are between 9PM - 8AM Sunday-Thursday and 10pm-8am Friday and Saturday. During Quiet Hours amplifying devices or music is prohibited outdoors. You may use outdoor amenities during Quiet Hours as long as noise is kept within the property line.

3. Spa and pool heating are extra. $25/day for spa heating and $75/day for pool heating. Pool will be heated to 85 degrees. Please advise beforehand if you want to take advantage of pool heater as it takes 10 hours to heat the pool so it is warm by check in.

4. Early check in at 1PM ($100) and late check out at 2PM ($100) is available for an extra fee ONLY if there are no back to back bookings to allow for proper cleaning.

5. Minimum 25 years of age to book.

6. SOME pets are allowed for an extra fee ($150/pet). Please consult with the owner before bringing the pet. Maximum of 2 pets. Pets are not allowed in the pool or on the bed. While we do allow some pets with prior approval, a $500 fine will be imposed for any presence or evidence of unapproved pets found within the premises.

7. No more than 5 vehicles allowed.

8. No smoking inside the home. Evidence of smoking inside the home will result in a minimum fine of $500.

9. As per Indio City Policy, outdoor enjoyment of amenities is not allowed during Quiet Hours. This means no lounging by the pool or fire pit even if there is no outdoor noise. If code enforcement goes to the property and guests are outside past Quiet Hours they will issue a citation.

10. Any missing or damaged linen, towels or small appliances will be deducted from the security deposit pre-authorized hold that is placed on the credit card on file.