Hot Springs & Pool. By Mountains. Historic Resort

Thank you for your amazing review! We're thrilled to hear that both you and your girlfriend had an impressive overall experience during your stay with us. It's wonderful to know that the cleanliness and numerous amenities of our property made you feel right at home. It would be our pleasure to welcome you back in the future.

Dear Christopher, thank you for taking the time to let us know about your experience. We are so happy to hear that you will come back! We strive to make sure all of our guests have an enjoyable experience and we're glad that you did enjoy your stay! Thank you for your feedback. Sincerely, Your Leavetown Team

We appreciate your feedback about your early arrival at the retreat. It sounds like the location, while a bit far, offered stunning views and excellent amenities that made your stay enjoyable. We're glad you could take advantage of those positive aspects of the property. We hope you had a memorable time during your stay and that you were able to fully unwind and enjoy the retreat's offerings.

Thank you for sharing your feedback, Pedro! We're truly sorry to hear about the concerns you faced with check-in instructions, cleanliness, and hot water. We appreciate your positive remarks on communication and amenities, and we'll definitely work on addressing these to enhance future stays. Your experience is important to us.

Dear Kathryn, thank you for taking the time to share your feedback with us. We regret any inconvenience you experienced during your stay. We are saddened to hear about the issues with the torn bath towel, the non-functioning bathroom vanity light, and the stained carpet near the coffee pot area. Your comments are noted, and we will address these concerns promptly to ensure a more seamless experience for future guests. Had we been aware of these issues during your stay, our team, available 24/7, would have been more than happy to provide immediate assistance. We understand the disappointment regarding the closure of the Hot Spring Pools during your stay. We sincerely apologize for any frustration this may have caused. We acknowledge the importance of being informed about such closures in advance, and we will review our communication procedures to prevent similar situations in the future. Your feedback is invaluable, and we appreciate your understanding. If there's anything else you would like to share or if you have further suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future. Sincerely, Your Leavetown Team

Thank you for sharing your experience. We're pleased you enjoyed the location, but we apologize for the inconveniences you encountered. The key cards are set to deactivate at check-out time, but we're glad our team was able to assist you in reactivating them. Your feedback is important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to provide a better experience in the future.