Vacker Mountain Retreat 7 sovrum 4. 5 badrum med egen Creekside & Pool
Allmänt om fastigheten
Pool | Spa
Service på plats
Maximalt antal hyresgäster:26
100 % av beloppet återbetalas om avbokningen sker minst 60 dagar före ankomstdatum. 50 % av beloppet återbetalas om avbokningen sker minst 30 dagar före ankomstdatum.
Not being critical
Our family totally enjoys the big open room where we can all spend time together. The location of the property is excellent. There was a lot of cob webs and dust - problem with hot water and the roof was covered with a tarp where they had storm roof damage. Not the owners fault obviously but it was a surprise. It was secured and did not leak. It’s a great house but needs a deep clean and updating. Thank you.
Large Home for family events
We have stayed at this property prior to this visit and once again we really enjoyed ourselves. The first big thumbs up came when we asked the manager if we could check-in a little early to keep us from sitting in the Atlanta traffic we would have to come through. She agreed to let us check into the property at noon instead of the normal 4pm check in time. When we finally arrived at the property it was clean and ready for us to enter. Some of the issues we ran into were very minor and we felt that it was not anything major where we should rate the place any less than 5 stars. Some of the things that need to be addressed are small hiccups but overall this was a great vacation and we look forward to booking again.
Location is great. Great place for a large family or friends.
Lack of communication with staff. Cleaning crew was not given correct day we would arrive. Address was wrong on first email. Could not get through by phone. Need rails going upstairs. stay. Would like to stay there again, when repaired. It will be one of the best places in Blue Ridge.
The ceiling, roof leaks very bad, has black mold on ceiling in family room. Bathroom ceiling, in upstairs bedroom leaks. Could not use that bathroom. Water on the floor and in the shower. The frame around the sky window is about fall from due to being rotten from rain. Could not use the gas grill. The gas jets were rusted too bad to use. Lights kept going off in bedrooms downstairs.Tried to call owner and the office to report the leaks, but could not get anyone. The beds are very comfortable. Kitchens well supplied.
I understand you were unhappy due to the following
1. Me not able to communicate with you
2. Cleaner missed your cleaning date
3. Roof leak in the bathroom.
1. I told you that I will be out of country, as I left 4 days before your arrivals and just came back. Sorry you were not able to connect as I was away.
2. Cleaning crew screwed up - it has nothing with me. I don't know why they decided it will be a day later. I am very sorry about it.
3. The day you arrived we had a very heavy rain and we do have 1 spot in the bathroom upstairs that leaks. We have it planned for a repair in 2 weeks. I am very sorry about it - I didn't realize we will have such a bad rain, as a roofer had it patched and told us it will not be leaked. I am sorry for that situation. Hopefully you were able to use other bathrooms that day.
I disagree on all mold statements as well as "rotten" window. We will fix the issue with roof shortly and I hope you can visit again in the future!
Vackra Chattahoochee och Cohutta nationalskogar. Forsränning av den vilda Ocoee-floden, slangar den natursköna Toccoa
Pontooning på Lake Blue Ridge, Ride Blue Ridge Scenic Railway, Besök charmiga städer Blue Ridge och McCaysville har var och en en distinkt karaktär och historia. Bläddrar bland antikaffärer, hantverk och specialbutiker i båda de pittoreska centrumen. Besök Burra Burra Mine and Museum i Ducktown i Tenn för att lära dig mer om gruvhistoriken i kopparbassängen. Senast, men inte minst, besök Ocoee Whitewater Center, platsen för U. S. 1996. Olympiska kanot- / kajak- / slalomevenemang.