8/10 Bra
Molly L.
15 juni 2024
Gillade: Renlighet, incheckning, plats och annonsens riktighet
Gillade inte: Kommunikation
Lovely place to stay but don't count of getting to stay for the entire time
I absolutely loved staying at this location. The home was everything I had hoped. Getting to the location where the parking permit & wrist bracelet were to be picked up was confusing as the office was tucked away in the pool area, but once I found it- the process was quick. I also was supposed to have a bike dropped off and never got one. I ended up not needing it so it wasn't a big deal.
My only complaint was the cleaning lady on the day of departure. I was staying at the property by myself and had already packed my car early in the morning so I could enjoy my breakfast and relax before departing. The cleaning lady showed up early and aggressively knocked on the door demanding access to the home so she could clean. It wasn't even 10am yet. I tried to tell her I was the only one staying at the house and I already packed my vehicle. I felt so uncomfortable that she had been parked outside the house watching for me. She made me feel so uncomfortable and frazzled that I left behind my food in the fridge that I was going to take with me. Very rude and disrespectful. Despite the text you get from mgmt asking you to send them a text if anything wasn't satisfactory so they can "make it right," they dismissed my message regarding the situation and simply responded with, "Safe Travels." Talk about poor business etiquette. So, if you stay here, be prepared to not be allowed to stay for the length of time they advertise.
Molly L.
Bodde här 3 nätter i maj 2024