Golf Hem - Tillgång till vattenpark - AC - Grill - Kabel-TV - Spelrum - Pool - Cyklar

Please be advised that Reunion have now moved over to a brand new cable TV system. The guests checked in at the end of that process. They were compensated with 6 days of free pool and spa heat for that inconvenience. The futon works absolutely fine. I can only assume that the guest possibly didn’t know how it worked. My management company could have assisted them.

Thanks for your review. The lights on the pool/spa are on a timer. I think that’s were the misunderstanding is. I can’t argue with your assessment of the dishwasher which has been replaced with brand new one. The buttons on the spa have now also been replaced. I don’t want to apportion blame but they did work for the guests before you. Either way it’s sorted now. Re the beds. the twin beds are not very old. I suppose firmness of mattresses is down to personal preference. That is why you get a range of choices from soft to firm in the bed shops. I do accept that your stay was t as good as it could have been and for that I apologise.

Thanks for your review Rich. I can’t argue with most of your comments. Standards obviously slipped for your stay and I took this up with my management company. Re the cockroaches it is always possible to get the odd one in Florida and have seen this situation arise a few times in different properties in my 30 years of going to Florida, Hence the reason why Reunion have onsite pest control.Subsequent reviews indicate that things are back on track. I wanted to wait until I knew this was the case before responding to this review.