Spacious living room, open floor plan. The couches are very comfy and my kids thought they were the coolest things with their reclining buttons and usb ports. Beds are comfortable, they have good pillows. The hot tub was clean (you can tell they treat it after each guest) and it was so nice to relax in there and look out at the mountains. The pool table was a fun addition, we played a round every night.
Bring EVERYTHING! The kitchen is well stocked with cookware, silverware, plates, etc; but there is no salt/pepper, oils, seasonings. Bring toilet paper, you only get one roll per bathroom, and bring your own towels bc the ones provided are hotel towels and very scratchy. The kitchen is outdated, the dishwasher is SO loud, the oven/stove is old but works ok. The kitchen light flickers a lot, and when any other appliances were running it would turn off. Bathrooms need update too, and hopefully cleaned better. My daughter wanted to use the jacuzzi tub, so I filled the tub up and as it filled this orange foamy bubble stuff started forming all around the sides. We decided a shower for that night until I could get cleaning supplies and clean the tubs myself. As for the showers, the water pressure is great for being so high up and the hot water never ran out for my family of 4, but these showers are TINY. My son is 6'0" and had to bend down to wash his hair, I hit my elbows numerous times trying to wash.The hot water for the sink in the king suite has absolutely no pressure at all.
One of the TV's wasn't working at all, and they brought a brand new one the very next morning. Very quick to fix that! The remotes are very confusing and need to be programmed again.
Several electrical sockets were loose, when you plugged something up it would just fall out of the socket.
Just needs some tlc and modern updates and new paint. But I think we're paying for location and view primarily.
The view from this chalet is unbelievable! Truly breathtaking. It's close enough to restaurants, attractions, and hiking trails; but it isn't in a super crowded and busy neighborhood. The road getting up to the chalet is scary if you're not used to driving steep, winding,and narrow mountain roads. Use a low gear once you turn off Ski Mtn Road and go slow. If you plan on hiking go EARLY. The trails are so busy and you might not have a place to park for the trail you want. The weather was so perfect for us, rained only one day.
We can't wait to return to the Smoky Mountains!