Beautiful home in Garden City SC golf course community with easy access to beach

Thank you for your feedback. I'm genuinely sorry that the cleanliness of the condo did not meet your expectations. We strive to provide every guest with a clean and comfortable stay, and your comments have been shared with our cleaning team so they can address these concerns. I was disappointed to see that your review focused only on the negatives and didn't mention any of the many positives the property has to offer. Our condo is located on a beautiful executive golf course and includes access to indoor and outdoor pools, a fitness center, mini golf, and an ice cream shop—all within the community. Guests also enjoy being just minutes from the restaurants, MarshWalk, beaches, fishing, and other attractions that make Murrells Inlet such a special destination. We appreciate all feedback, both positive and negative, because it helps future guests get a balanced picture of their stay. We will continue working hard to ensure our condo and the overall experience meet the high standards that most of our guests have come to expect.

A storm knocked out part of my service. When the guest notified me, I called the provider with the guest on the phone to try and resolve the problem. When it was determined that the problem could not be corrected without sending a technician out, I accepted the first available appointment offered two days later. I hired someone to be there to meet the technician because the guest told me she didn't want to take time from her vacation. She knew when they were going to come because she was on the phone with me, she never said that was not a good time. Unfortunately the guest is taking her frustration out in the rating because I would not offer a partial refund due to the severe weather event that was out of my control. Spectrum Confirmation of Your Recent Outage Hello Anthony, As requested during your recent conversation with an agent, here is a record of the service interruption that occurred in your area. Outage Details Outage Event ID: EVT005000836293 Event Start Date and Time: 07/08/2026 05:44 PM Event End Date and Time: 07/10/2026 05:54 PM Service Impacted: INTERNET,VOICE,VIDEO Account Number: Ending in 1092 Service Address: 1106 Louise Costin Ln Unit 1506 Murrells Inlet, SC 29576 Thank you for being a Spectrum Customer, Spectrum Support Team

We appreciate all our guests leaving a fair and honest review. I had explained to Mr. Sumner about the dishwasher problem prior to his arrival. This was the second replacement which I was told worked but made noise, first one didn't work at all. A third replacement dishwasher will be installed this week and resolve the problem. I have spoken to my cleaning company about his other concerns and they will be addressed going forward.