We booked this house for 9 of us staying from 10/16-10/22. We drove 25 hours to celebrate a birthday with family. When we arrived at 4pm, the pool was dark green & there was algae build up on the stairs & corners. We immediately contacted the host who said a technician would be by to get it back to proper condition. A man arrived at 6:30pm, poured a jug in & said it would be fixed by tomorrow. We waited 24 hours, no change to the pool. We reached out again & left a VM requesting a call. We were told a technician will be out to ensure the pool is clean & fully functional. A teenager comes by & pours in 2 more containers of product. We asked “what are you putting in? How long until we are able to use it? When is it safe to swim?” & we’re told “I don’t know, I’m not a pool guy” for all. I asked who sent him, he said he was the son of the host. I asked he have his dad call me as I've called and left VMs & have questions. We texted & requested a phone call twice more advising we have many questions regarding the pool. We received another computerized message saying they’d answer our questions. At 10am on 10/18 the status had not changed. We checked out by 11am. You still could not see the bottom of the pool. Aside from the pool, we were only provided 3 rolls of TP for a week stay, 3 trash bags & half a roll of paper towels. The house is listed for sale on Zillow and its shows. Every cabinet is bare. You can’t get in touch with a human no matter your plead.