Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The complex in general was overall nice. the main pool and grounds were well taken care of. Our main issues were with the unit itself. Upon entering the unit, it was clear the unit wasn't cleaned or maybe was vacuumed and that was about it. we spent a lot of time cleaning before settling in, which no one wants to do after being in the car for 14 hours. The property did refund the housekeeping fee (without me asking), which was nice. Now, when you check in there is a form in the packet for maintenance issues that they suggest filling out as soon as you get there so they can address any issues immediately. I sent an email regarding the maintenance request the same night we checked in. Our biggest issue was not one single interior door latched properly .... so you couldn't lock any of the doors (including the bathrooms). Maintenance did not come at all during our stay. that was disappointing. The staff was extremely nice and the beach is lovely, but due to the unit issues, i am not sure i would come back to this property specifically.