We were on the 25th floor of the Phoenix Gulf Shores II. The view and location is fantastic. The host/owner is very responsive. It was nice to have a front desk at check in. Would be nice if they had a holding room for luggage for early arrivals. The listing says "Penthouse". When I think of a penthouse, I think of the entire top floor. It was not. Paid way too much since it was not. Management Company failed to check coffee maker (Keurig broke), guest toilet lose (pulling away from the wall), deck was not swept or mopped (dirt, sand, food, roach), kitchen mat is very soiled (needs replaced or to be scrubbed), many knives missing, tupperware containers missing (have lids no bottom or bottom with no lid), needs a deep cleaning (baseboards, laundry area and walls). We did not notify the management company of these matters since all fees were paid upfront-didn't want to have to wait around for people to make repairs or clean. Management company provided very few essential items (toilet paper, paper towels, dishwashing soap, bath soap, laundry soap, etc) This would've been an additional expense-but the host came thru for us! This is the most I've paid for any VRBO rental (including Hawaii). Wanted something 1st class and all-inclusive. Even parking was not free for 1 vehicle. FYI: There are no spices in the cabinets & no starter coffee or filters provided. Host & location 5 stars.