We stayed for 6 nights. We arrived 30 minutes early and asked if we could go ahead into the room. We were told the room was not ready. We sat outside the room for 30 minutes, yet no one came in or out during that time. The apartment is nice, clean, and very cute decor. The bathrooms are very big and the showers are very nice. The beds are very very hard. The laundry room is big and the kitchen was good enough for what we needed. The appliances are old, but worked just fine. We only went to 1 dog park near the front entrance. The trash was full with feces, until day 5. Many people do not clean up after their dog. The game room, library, and pool was the best part. It was clean and plenty of room. The grills were very dirty. We tried to clean them, but the cleaner was empty and the bristles on the brushes were falling off. We told the front office, but never saw them clean. If you plan to play basketball or pickle ball, bring your own equipment. One of the basketball hoops is broken as well. The gym is very nice. There was no paper towels to clean equipment or in the bathrooms, but we informed the front office. Overall, the room, pool, and game room was very nice. Just a few issues that need to be addressed.