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Needless to say I find this review surprising but it seems I get one review like this a year. So I'd love the chance to retort. We just put 100k into this property in the last year. New carpeting, sanded and refinished flooring, redid most of the countertops, new murals, new couch upstairs, new basketball hoop, new pool liner, new pool deck, regrouted everything, brand new grill, everything works, everything is super clean, yes the house is 21 years old but we work super hard on this place. I think this spring alone we had 500 hours into redoing the landscaping, driveway, gravel, bark, lawn, the list goes on and on. I mean it's OK, I understand, because so many others have left us a million great reviews and I think what happened here is people see these modern, cold, stark, white, minimalist houses on VRBO commercials and think this is what every home is but this chalet is rustic, it's cabin centric, it has tons of windows and lots of light but it's painted and decorated in a sort of hunters lodge or maybe even cigar bar or speakeasy vibe. That's just my style. I mean the pictures are there for everyone to see and the house looks exactly like the pictures so I'm not sure why someone would check in and be surprised by anything? We had 10/10s come in just before and just after so yes, this guest has a personal preference for what she likes, which is fine, but this place has never looked better IMHO. The person staying there now describes it as "stunning". I agree!

Thank you so much, you were great guests!