I had organized a group of eight people to spend nine nights in Sorrento. This property fit the bill for our needs, with four bedrooms and two bathrooms and plenty of space. Luca met the first four people who arrived. He gave a very cursory explanation of everything, and the group ended up finding their own way down into town via a shortcut. My group of four arrived after the last bus had left (21:15) and had to pay for a taxi to the villa (36 Euros). In general, after that, we made sure to catch that last bus although we did walk up one night (make sure that you bring flashlights). Between all of us, we had two sets of keys. The kitchen and bathrooms were quite modern although the water heater on my side of the house would only provide hot water for about 1 1/2 showers, at best Also, on my side, it should be noted that the bathroom is off of a bedroom so we had to walk through that bedroom to get to it. It was not a problem for us, however, and the radiator served as a nightlight. We had to make use of the heaters as it was quite chilly. There were plenty of adapters and plugs which were helpful for all of our phones, computers, etc. Although there was an explanation in the manual of what to do if the lights went out (which happened twice), there was not one for the water heater on the other side of the house. Someone reached out to Luca and was told how to fix it. In the morning, those of us on one side of the house were sometimes awakened by the sounds of chairs scraping on the floor above. As other people have mentioned, the views were spectacular. It was also nice to be able to walk through town and to look back and see the villa on the hill. If you're looking for a place for a group who needs lots of space to move around and wants to have an authentic Italian experience, stay here. Although we did not meet Carolina, we did have the pleasure of meeting her mother on the day that we left.