Our trip was comprised of my family of four, my b-i-l, s-i-l, their 3 year old, my m-i-l and f-i-l. My b-i-l's family arrived at the property first, a few minutes after the check-in time and had to wait roughly 20 minutes before they could enter the home; there was a handyman there painting. The wait, obviously wasn't terrible, but felt the owners could have let us know that there would be a delay in check-in. Upon entering, the door handle was broken (laying on the ground, someone did show up to replace it the next day), some type of melted candy (unsure, but that's what it looked like) on the coffee table, a dirty bathroom floor, one bedroom did not have a comforter on the bed, another bed had wet sheets on it (same bed had stains on the mattress protector), and dingy/stained couches and shower curtains. I let the owner know and she said the owner of the cleaning company would be by to return the comforter and to address any issues there. As for the mattress protector, she blamed past renters on using tanning spray and staining it. The owner of the cleaning company returned the comforter, took the mattress cover and bathroom mat to be washed, but did not offer to clean the bathroom floor. When it was time to go to bed, I curled up under the sheet and comforter and immediately smelled sweaty, mildew. As if there was a man who had been sweating all day and it turned to mildew on his clothes. It was the sheets, comforter, and pillow, so I moved the bunkroom. Frustrated, I sent a message to the owner detailing how deceiving the pictures are on the listing and how it looks like it is a very clean, well maintained home. I thought maybe they didn't realize that the home wasn't being properly cleaned and that they were getting rooked on their cleaning service. For there to be a $200 cleaning fee that guests pay, which I can only assume is what the owners, in turn, pay the cleaning company is beyond me. They refunded the cleaning fee, but got met with "I do hate that you feel this way" and more blame on past renters about "how terrible people treat our things when they are there". That is not an actual apology and nothing was done on their end to clean the bedding or replace pillows in the bedroom I was supposed to stay in. If you're considering renting the home, don't. For what they charge a night, they could put that towards the upkeep of the home, which is not apparent by the looks of it, and your money is better spent elsewhere.