6/10 Okej
Leif H.
24 sep. 2022
Large Villa with potential
A large villa located in a nice area with view over the sea and convenient with grocery shop within walking distance. The layout of the house was really good with distributed bedrooms having their own connected bathrooms. Common areas like kitchen, livingroom and dining area in an open layout worked well for a big family (14 persons) with children and grandchildren. The outdoor area was really nice with pool and a barbeque facility and connected seating for dining under roof .
Our criticism lays with the lack of finish! With the price level we paid and the reference I have from earlier renting a villa, and hotels in general, it's absolutely not good enough, which is a pity because the villa has all the potential to be perfect.
Let me give a couple of examples to make it more tangible:
- When we arrived (Saturday) we concluded in the evening that the air-condition in two of the bedrooms didn't work. It wasn't solved until evening on Monday, meaning we had two very warm nights for families with small children. If it would have been checked before our arrival, it could have been fixed before our arrival.
- In an attempt to make the air-condition to work (Saturday evening), I cleaned the filters and it was the most dirty filters I've ever seen!
- The cleaning of the house was absolutely not ok. In some areas it was really dirty and we could find hair from other people in the bathrooms, not nice at all. I reported the situation to the landlord and said that she needs to give feedback to the third party service provider.
- The oven in the kitchen is worn out an needs to be changed! We had a professional catering company coming to the villa two evenings during the week and they had a lot of struggle to get it to work and arrange our food.
Then, it's this other small things that irritates and take down the impression; like not enough towels for all of us at the pool side, like the mix of glasses not being able to have the same (wine) glasses for all, like small ants crawling around in the corners, like finding bed linen with brown stains in a bed, like some of the interiors having scratches, like having an old refrigerator standing nearby the entrance door to the villa (exchanged to a new one). How hard can it be to transport the old refrigerator away when being exchanged?
What I want to illustrate is that there is a fantastic villa that could have been "top notch" if only being properly maintained, looked after and cleaned to expectations.
Leif H.
Bodde hÀr 7 nÀtter i september 2022