Staying at this property was the worst vacation experience I've ever had. Picture 12 people who just drove 6.5 hours to this property, sitting in the driveway calling the owner frantically, because he wouldn't give us the code to get in. I luckily found a property mgmt. company with one tiny property for rent and had to leave this property and book somewhere else. The property owner Greg did EVERYTHING he could to make my and my families vacation miserable. My 70 year old parents, my kids and nieces under age 10, 12 of us total who had to keep all our stuff in the car, go to Seven Springs resort, and just kill time for hours until we could find another property. TOTAL NIGHTMARE!
This home owner let us know we'd be given a code to get in the morning of our stay. I started emailing Greg through VRBO the morning of my stay asking for the pin code to get in. I called him, I text him, my wife called and text him, he never answered. Our check-in was at 3 and that is when we were all planning on being at the property. By 1pm, I was especially frantic so I started calling VRBO. They themselves started calling the property owner and he didn't respond to them either. We waited at the property in the cold driveway until 3:30, until finally VRBO told us to book another property. The only one available last min was a tiny 1200sf. It literally ruined our vacation. We booked Greg's big home 10 months in advance, and here I am at 4pm the day of my vacation looking for a last minute place to stay.
Finally this property owner text me the check-jn instructions at 8:45pm. I had already paid $1400 for a last minute tiny property. I was super upset, it was the worst way to start a vacation ever. Greg, felt bad and told me I could stay at his property and he would refund me. My family didn't want to have to move locations, but the last minute property we booked was so tiny, we were literally all sleeping on couches and on the floor. So we had to repack our stuff the second day, unpack the refrigerator, clean up the small property, etc to get to the property I originally booked ten months before. Greg refunded his portion of the $2100 I paid, but I lost the $400 tax and service fee that I paid. So even with the refund and headache, I actually lost $100 overall! Then hair was everywhere at Greg's property, bathrooms looked like a hair salon. Its far from Seven Springs too, and next to a trailer park. House was big, but everything was dated and dirty. Musty smell.