The apartment is beautifully located and cozy, but we encountered some management issues that made us uncomfortable.Communication with the host, Bruno, was difficult at times. Before booking the place I confirmed with him that we could check in early, as our flight landed early. He told me that itâd be okay, which led me to book it. I didnât receive any word from him after that, until I messaged him a few days before to confirm the arrangement. It took him more than a day to tell me that he wasnât sure about the early check in and that heâd need to confirm with the housemaid. Due to the confusion, we had a bit of a rough arrival in Lisbon.The apartment is on the second floor. Normally, this wouldnât be a problem, but the stairs are very steep. If youâre planning on bringing relatively heavy or large bags, be prepared for the climb. Inside the place is pleasant. The room is spacious, and we managed to fit another two people in the accompanying beds. The washroom didnât come with body wash or shampoo, which meant we had to go out and buy some. It came with a coffee machine, but no coffee pods. Thereâs a lack of care when it comes to the apartment and the needs of the guest. It served us well for the two nights we stayed, but I wouldnât come again.