Garanterade delfinsiktningar dagligen, pool, 5 min. Gå till stranden, perfekta solnedgångar

Our motto is "continuous improvement", so we reached out to the guest to find out what items she thought needed to be updated. We do work to keep the items in the unit (from furniture to TVs) in the most current state. Although not everything is purchased to be new every year, most have been purchased within the last few years. We look for guest feedback to keep the unit up to date and this comment, absent particulars was confusing. We will continue to follow up for details, as we work hard for 5 star reviews.

Thanks, we love the views from this location: sunrises, yachts coming and going off and on throughout the day, dolphins cavorting periodically and the channel markers at night. All this and 5 mins. to the beach.

Guest said, "Captiva generally is swampy,"

Answer: Simply not the case, there are some bayous and sandy beaches, but zero swamp. There are "no-see-ums" which bother some people, not others. We keep Avon "skin so soft " wipes in the unit and available for guests which creates a little layer of lotion which is a small barrier against such bites. And if guests run out we deliver more.

Guest said, "No options to work out in a gym. Resort does not provide option to pay for use. So have to drive 15 minutes to Sanibel for nearest gym."

Answer: True, but you could pay twice "Our Captiva" rate and stay at the resort to have amenities access at a MUCH higher cost. We fully disclose this in advance, and recommend the Sanibel Recreation Center. Tween Waters has a daily spa rate, ten minutes closer.

Guest said, "Master bed is too soft for me."

Answer: Previous guest said it was too hard, so we responded to that guest's request; we immediately added a mattress topper. We would have gladly removed it for this particular guest HAD we been notified he thought it was too soft.

True, most guests will want a car, and we also disclose this.

Guest said, -"condo could use updating inside but to be fair everything was clean and worked well. Was decorated nice enough. "

Answer: The condo is decorated with a colorful/whimsical theme, most guests like it, but you can't please everyone one all the time. Photos are listed on all sites, you can check it out before you book.

Thanks for the feedback!