My fiance and I recently stayed here for a nice long weekend getaway from Denver but were quite disappointed, unfortunately. I hate that I'm writing a negative review because you can tell the owners really do care for their condo; it's nicely decorated and well taken care of. The condo had the necessities, though not enough toilet paper was provided for the entire stay, and there was a bit of a "funky" smell in the kitchen I assume from the sink and poor garbage disposal (it didn't really seem to work) and the bed /pillows were horribly uncomfortable.. These small things could have been overlooked had it not been for the noise.
We were looking for a quiet relaxing weekend. The confirmation provided said they had "quiet hours", awesome! But, apparently no one abides by those. There were very loud pool parties Friday and Saturday night until around 11 p.m. with adults and kids yelling and screaming, music blasting and sadly, the way the complex is build and how close this unit is to the pool (though one wouldn't think it was THAT close) the noise carried. It was hot that weekend in Steamboat and the unit had no A/C but we couldn't sleep with the windows open to cool down the unit due to the noise. It carried through the closed doors and windows anyway. While this was an issue, at least the noise ended!
The bigger issue were the upstairs neighbors. Every night around 1 a.m. the noise started. It sounded as though maybe someone was "coming home" at that hour.... doors would start to slam/be banged, it sounded like heavy furniture was being moved across the floor or someone was jumping up and down on the floor/falling onto the floor (many loud bangs to the point that our bedroom walls and the items on the nightstands shook), they were yelling to one another through the condo, etc. It was awful. We had hoped it was just a Friday night thing but unfortunately, it happened every night we were there and continued until around 2:30 a.m. making it impossible to get a good night's sleep. On our last night I complained to Retretia and it got worse. Needless to say, we got no sleep the entire weekend. The owners have a guest book in the unit and others have complained but clearly nothing has been done. Retritia did refund me for 1 night; not enough to cover the three nights of no sleep so I will not stay at another Retretia managed unit again.
Hopefully they can do something about the upstairs noise b/c overall, the unit itself was fine.