Combe Lodge, Kentisbury Grange - a lodge that sleeps 4 guests in 2 bedrooms

Hi Miroslava, Thank you for your review. We are so pleased to hear your stay was very nice and clean and we do hope to welcome you to stay with us again in the future. Best wishes, The Luxury Coastal Team

Hi Callum, Thank you for reviewing your recent stay. We are so pleased to hear you had a great stay and had a relaxing time! We look forward to welcoming you again in the summer. Best wishes, The Luxury Coastal team

Hi Dee, Thank you for taking the time to leave a review on your recent stay with us. We are so pleased to hear you had an excellent stay and the property had all the amenities you needed with fantastic views of the pond! We do hope to welcome you to stay with us again in the future. Best Wishes, The Luxury Coastal Team

Hi Amanda, Thank you for your review! We are glad that you have found everything beautiful, it had everything that you needed and that you really enjoyed your stay. We hope to welcome you back again. Best Wishes, The Luxury Coastal Team.

Hi Phil, Thank you for taking time to leave a review, It’s great to hear that the inside of the lodge provided a positive experience. We apologize for any inconvenience caused by the dirty table and chairs. We’ll ensure a thorough cleaning to make the outdoor space more inviting. Keeping the decking clean is essential, and we appreciate your observation. We’ll take steps to improve its condition. Our team will promptly address the issue with the dog waste bin. It’s important to maintain a clean and pleasant environment for all guests. Best wishes, Chloe The Luxury Coastal Team

Hi Matthew, Thank you for leaving a review on your recent stay with us. We are so pleased to hear the location was great and the staff were friendly. We are sorry to hear the lodge were short on cutlery and glassware, I have passed this onto the owners and can confirm the lodges are in the process of being refurbished one by one. We do hope to welcome you to stay with Luxury Coastal again in the future. Best Wishes, The Luxury Coastal Team

Hi Wendy. Thank you for taking the time to share your feedback. While we’re pleased to hear you enjoyed the beautiful setting and that the team at Kentisbury Grange made a positive impression, we’re genuinely sorry that your experience at the Lodge fell short of expectations. We sincerely apologise for the cleanliness issues and maintenance concerns you encountered. This is not the standard we aim to deliver, and we understand how frustrating it must have been to arrive and find things not as they should be. Your comments have been taken very seriously, and we’ve already begun investigating these points with the housekeeping and maintenance teams to ensure they are properly addressed. We’re also sorry that the welcome pack was missing and that you had to request basic items—we appreciate you bringing this to our attention, and we’ll be reviewing our arrival procedures to prevent this from happening again. Thank you again for your honest review. While we regret that your stay wasn’t as enjoyable as it should have been, your feedback is helping us improve, and we hope we’ll have the opportunity to restore your confidence in the future. All the best.