This apartment is spacious even by American standards. It’s a literal stones through from Ponte Vechio. Monika was also responsive when we had issues but wasn’t able to correct them all.First, a shower leaked in the basement. She tried to sent a repairman the same day but schedule conflicts made it happen a day later. Not a major issue, we just shared the other two.Second, it’s an old castle so there is definitely some uniqueness about it. For some reason bubbles (yes like soap suds) started filling the downstairs bathroom from a grate in the floor which was the same one with the shower leak. Odd…Third, and it is a small thing, but the TV was broken. More precisely it turned on but there just were not chalnnels. Finally, if you’ve never been to Florence this are is very crowded. Very crowded. Other than those few things, good stay.