2/10 (非常に不満)
Shiraz T.
2026 年 1 月 22 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Our flight was delayed and we missed our connection to Palermo so we couldn't make it to the place on the first day. When we finally reached Palermo the next day the host told us he is out of the city and cannot let us check in and we had to arrange for accommodation elsewhere, he declined to refund us the money for the day he did not let us check in. While we were dealing with the hassle of being stranded in a different country for more than 24hrs, the host sent us a total of two messages on VRBO, nowhere in the message it was mentioned that we have to check in on the first day and we will not be allowed to check in on the second day, and that the host will be in an entirely different city, wonder what he would’ve done if we had a problem in the property, how would we have handled that.
Shiraz T.
2026 年 1 月に 2 泊滞在
