we got to the rental with grandkids around 5pm, by around 10:00 what should have been a tropical storm turned into a hurricane. We spent the night moving furniture around to prevent water damage, 2 window blew out, used all the towels cleaning water inside. we cleaned glass and the outside from all the palms and other stuff on property, then we put the trash from the previous tenants. We realized power was not coming back around noon and started repacking everything we unpack 18 hours earlier and we left. Power was out for 2 weeks from what we understand. I still do not have a refund or a thanks for protecting and cleanings her property. Since no return of money the grandkids did not get a vacation this year. VRBO says the owner does not respond to them. I waited a month to write this hoping for something, now I am stuck hiring an attorney I guess