8/10 Buena
Donna P.
1 ene. 2025
Le gustó: Check-in, comunicación, ubicación
No le gustó: Veracidad del anuncio
Family Holiday at the Beach
My family and I spent the week of Christmas at this property. While the house was big and was nice, we were disappointed because there were some things promised in the description of the property, but that were not actually present at the property: (i) it says there is a fenced yard (the yard wasn't fenced, just the pool and patio was fenced), (ii) it says there is a jetted tub, but that wasn't true, (iii) it says there was an ice maker, but there was no ice maker (we had to fill ice trays all week), (iv) it says there is a separate breakfast nook, but that was not accurate. Also, several lightbulbs were burned out, and the garage door was locked so we couldn't use the garage for parking. That being said, the location was great, and the property had lots of room. Also, the property management company was very responsive and very helpful. I think had the description been accurate, and we had not been depending on some of those specific items being present, we may not have been so disappointed. We were looking forward to a fenced yard as we have a small dog and chose this property so we could simply open the door to let him outside. We also depended on the jetted tub for our 85-year-old mother, who was very much looking forward to using the jetted tub. Also, I constantly had to fill ice trays and missed having a water dispenser in the refrigerator. Bottome line, the amount we paid for the house for a week, we should have been given what was promised in the description.
Donna P.
Se hospedó 7 noches en diciembre de 2024
