Villa i Platja de Pals nær Begur (Costa Brava)

Thank you very much for your suggestions that we will consider. We will look to renew some kitchen utensils for the next season. We will also try to avoid the entry of ants with a product that respects the environment and people because we do not like to use strong poisons because of the danger they entail, but the patio is a bit complicated.

I have not been surprised at this comment after the warning that you send me: " ... give you the chance to refund us the 50€ directly. This would avoid leaving you a negative review for others to read and to have a deal..." So, if I had paid it this comment would not be here. Thank you. It has become clear. When you arrive I showed you the house at all was correct. It is possible that you found some hair of dog because the previous week there was a couple with a dog, I let know it to the cleaners company but I think if you have sensitivity to the dog hair you shoud have chosen a house where pets were not allowed. If the washing machine tube jumped out of the drain and all the dirty water was scattered around the floor when you were having dinner out it is not our fault, we came Monday morning to see what happened with the washing machine and it worked perfectly, only the tube is out. The other topics are there all solved. The amount of 50€ is for to clean the house every time one guess leave the house, and I paid it to our company. To apologize and compensate for the inconveniences we let you stay in the house one hour more and let your car at the parking for 4 hours until you left the village. I am very sorry that for this incident we will take the decision not allow the pets stay at the house.