Hilltop Palace with LSV, Beach View, and Billiards

Thanks so much for your wonderful review! We’re delighted you enjoyed your stay and really appreciate your kind words. Hope to see you again!

Thanks for the wonderful review! Happy to hear you enjoyed your stay - we’d love to host you again.

Thank you for your wonderful review! We're thrilled to hear you had an excellent stay and truly appreciate your feedback. We hope to welcome you back again in the future.

Thank you for your wonderful feedback! We’re so glad the spacious home was a great fit for your group and that the pool table provided some fun entertainment during the stormy weather. It’s great to hear you enjoyed the convenient location, easy beach access, and nearby dining options. We hope to have the pleasure of hosting you again!

Thank you for your kind review and for being such wonderful guests! We're delighted to hear you enjoyed your stay. Wishing you all the best, and we hope to welcome you back soon.

Thank you for your feedback, and I’m sorry our communication came across as rude. That was certainly not our intention. Our concern was simply making sure your dog wasn’t left unattended in the backyard, as we have landscaping, pool, and other service vendors who may need access to the property during a guest’s stay. Unfortunately, we don’t always receive an exact time or advance notice of when they will arrive. We also sincerely apologize for not following up regarding the pool company’s schedule. We’re very glad to hear that you otherwise enjoyed the home and your stay. We truly appreciate you taking the time to share your feedback and hope to welcome you back in the future.

Thank you for taking the time to share your valuable feedback with us. It was truly a pleasure hosting you. Your comments are truly appreciated and we will make sure to pass them along to our property manager. We want to ensure that all of our future guests have the best possible experience. Thank you again for choosing to stay with us.

Thank you for sharing your detailed feedback. We’re glad you enjoyed the spacious layout, great location, and our team’s responsiveness. We sincerely apologize for the issues with the oven, crock pot, and household inventory, as well as the interruption with the sewer lift station. We appreciate you bringing these concerns to our attention and will share your feedback with our team. Thank you again for staying with us and for helping us identify areas where we can improve.

Thank you for your review and for choosing our property! We're truly glad you enjoyed the beautiful home and loved the location. We're sorry to hear about the refrigerator and ice maker issues during your stay. We've addressed the concerns with the fridge to ensure there are no issues. Thank you for letting us know about the wobbly barstools, as well. The maintenance team repaired the one you reported right away, and we've double-checked all the others to make sure they're fully secured. We appreciate you taking the time to share your feedback. We hope to welcome you back soon for a smoother, worry-free stay!

Thanks so much for staying with us! We really appreciate your feedback and hope to welcome you again.

Thank you for your feedback. We would like to clarify a few points for future guests. For any maintenance issues during your stay, we provide a dedicated local maintenance phone number inside the home, along with a QR code that lets guests submit a work order directly to our maintenance team. This is the fastest way to receive assistance. Reporting maintenance concerns through VRBO messaging can delay communication, as our on-site maintenance staff does not monitor those messages. Regarding supplies, our listing clearly states that we provide a starter kit of essentials upon arrival. We do not stock consumable items such as toilet paper, paper towels, trash bags, toiletries, or similar supplies for the entire duration of a stay, especially in a home designed to accommodate up to 20 guests. Once the starter supplies are used, guests are responsible for purchasing any additional items they may need during their vacation. As for the hot tub, we responded promptly, and our local pool technician had it operational the following day. We appreciate your comments and will continue working to ensure guests understand our communication procedures and the amenities provided before arrival.

Thank you for staying with us, we truly value your feedback.

Thank you for staying with us, we truly value your feedback.