Kingsmill Luxury - Capacidad 6 - Único resort de golf AAA Cuatro Diamantes en Virginia

We're glad the two bedroom option worked well! We have spoken with our housekeeping to ensure the door between the units is left unlocked during these types of stays, and to ensure the air vents get cleaned properly. We have scheduled carpet cleaning for the property, and are having our maintenance team fix the slow drain in the sink. The washing machine is working as it should, and can now handle large loads. Thank you for the above feedback, and we hope to welcome you back again in the future!

We completely understand Andrew's feelings, but we disagree with his assessment of our involvement in our condo and we believe that the 5 star review that we received from the guest immediately after him reflects that. As condo owners with an HOA to deal with, there are some things that we do not own and have to rely on the HOA management company to perform the maintenance that they are supposed to perform. The exterior of the condo where the spider webs and squirrel's nest were are parts of the condo that we have to rely on the HOA maintenance to care for. Andrew did not want the HOA to enter the condo during his stay, so nothing was able to be done to resolve the smell until after his departure. All of the items that Andrew was frustrated with were resolved when he moved out.