Check in process with property manager, was unnecessarily limited. We only received infomation on the day we checked in, making our arrival in resort with cars and unloading gear was much more complicated than it really needed to be.Apartment wasnt very clean on arrival, dishwasher didnt work, kitchen not well stocked for a group of 8. Overall a tired apartment in need of a litttle attention at the end of the season. Arc 2000 is fab though!