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Zion Village Poolhouse (From $299) Sleeps 24 * Spa

Zion Village Poolhouse (From $299) Sleeps 24 * Spa

Zion Village Poolhouse (From $299) Sleeps 24 * Spaの写真ギャラリー

プール
プール
リビング エリア
専用キッチン
プール

口コミ

10段階中8.2
とても良い

おすすめポイント

  • 家族で楽める
    ファミリー向けで高評価。
  • 温水プール
    このエリアでは希少な、一年を通じて快適な温水プールで泳ぐことができる施設です。
  • 周辺の観光スポット
    近くにレッドクリフ国立保護区あり
ベッドルーム 6 室バスルーム 5 室以上定員 24 名

人気の設備とサービス

  • プライベートプール
  • 敷地内のホットタブの数 - 1
  • ガレージ駐車場あり
  • キッチン
  • 洗濯機
  • 冷房

周辺ガイド

地図で表示
Hurricane, UT
  • Place, レッドクリフ国立保護区
    ‪徒歩 15 分‬
  • Place, スカイ マウンテン ゴルフ コース
    ‪車で 3 分‬
  • Place, グランドサークルプラザ
    ‪車で 4 分‬
  • Airport, セント ジョージ, ユタ州 (SGU)
    ‪車で 25 分‬

客室 & ベッド

ベッドルーム 6 室 (定員 24 名)

室のベッドルーム 1

+1
シングルベッド 5 台

室のベッドルーム 2

+1
シングルベッド 5 台

室のベッドルーム 3

クイーンベッド 1 台

室のベッドルーム 4

キングベッド 1 台

室のベッドルーム 5

キングベッド 1 台

室のベッドルーム 6

キングベッド 1 台

バスルーム 5 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

浴槽 · トイレ · シャワーのみ

バスルーム 2

浴槽 · トイレ · シャワーのみ

バスルーム 3

浴槽 · トイレ · シャワーのみ

バスルーム 4

浴槽 · トイレ · シャワーのみ

バスルーム 5

浴槽 · トイレ · シャワーのみ

バスルーム 6

トイレ

その他のスペース

キッチン
書斎 / ワークスペース
バルコニー
庭園
ダイニングスペース

この施設について

Zion Village Poolhouse (From $299) Sleeps 24 * Spa

Summary:

Located in Zion Village in Hurricane, Utah near Sand Hollow Reservoir for boating and sand dunes, just 20 minutes to St. George, and just 30 minutes to Zion National Park in Springdale.



The Space:

Located in Zion Village in Hurricane, Utah near Sand Hollow Reservoir for boating and sand dunes, just 20 minutes to St. George, and just 30 minutes to Zion National Park in Springdale.



Welcome to Zion Village in Hurricane Utah! Enjoy wonderful resort-style vacationing in the center of Southern Utah so close to Zion and Sand Hollow. Zion Village offers a wonderful resort pool with lazy river, waterfalls, a unique fire pit lounge built into the center of the pool area, and a covered poolside lounge with cushioned sectionals and a large fire pit. The clubhouse offers full access to the fitness room. Kids and adults of all ages love staying here! Zion Village was featured in the 2019 St. George Parade of Homes. You will love the rural but vibrant feel of Hurricane City with a short drive to Sand Hollow Reservoir where you can go boating year-round, or ATV on miles and miles of silky smooth red sand on the sand dunes surrounding the lake.



The custom home has it all! Private pool, hot tub, fire pit, game room, ping pong gaming table, and poolside entertainment. You never have to leave! Plan a day of exploring at nearby Zion National Park, then return home for the ultimate evening of relaxation and games for all the kids. Be sure to plan time to also enjoy the resort pool and lazy river at the clubhouse where you will enjoy year-round splashing and poolside fire pits to lounge around watching the kids. If you love golf, plan a day on the course with buddies at nearby Sand Hollow Resort or the new Copper Rock in Hurricane. Zion Village is the new gem in southern Utah and Hurricane is the place to be!



Features:

• Private pool and hot tub with interchangeable led lights and deck jets

• Bunk room has 2 TV's with a Playstation 5 and gaming chairs

• Streaming Youtube Live and TV apps (no cable TV)

• Poolside built-in fire pit with surrounding seating

• Ping pong table (garage - folds up and moves)

• Upstairs patio with view of Zion National Park

• Outdoor poolside TV entertainment

• Game room with board games

• Family room with 75" TV

• BBQ Grill

• Cornhole



** Please note that because this is a new development, there is ongoing construction and some noise may be heard



Accommodations:



Main Floor:

• Room 1: king with 55" TV (sleeps 2)

• Room 2: queen with 55" TV (sleeps 2)



Second Floor:

• Room 3: 2 twin bunks and twin trundle with 55" TV (sleeps 5)

• Room 4: 2 twin bunks and twin trundle with 55" TV (sleeps 5)

• Room 5: king with 55" TV (sleeps 2)

• Room 6: king with 55" TV (sleeps 2)

• Extra sleeping: 6 twin sleeping mats (sleeps 6)



Total sleeping capacity: 18 comfortably, 24 max

Total individual beds: 14



Bathrooms:

• 5 full bathrooms

• 1 half bathroom on main floor



Community Amenities:

• Covered poolside lounge with sectionals and fire pit

• Heated pool w/ lazy river and waterfalls (heated year round)

• Poolside sunken-in fire pit lounge

• Walking, running and biking trails

• Clubhouse fitness room

• Community hot tub

• Pickleball Court

日付を指定して料金を検索

類似した宿泊施設

リビング エリア
Sleeps 25, XL Rooms with King Beds + Bunk Room, 86"TV, 2 Pools & Hot Tub
Hurricane
  • プール
  • ホットタブ
  • キッチン
  • 洗濯機
10 段階中 9.8、最高に素晴らしい、(9 件の口コミ) 件の口コミ
Sleeps 25, XL Rooms with King Beds + Bunk Room, 86"TV, 2 Pools & Hot Tub

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ～ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊不可
default

喫煙

喫煙不可
Guests are responsible for placing daily trash in the outdoor garbage receptacles. Please place outdoor receptacles on the curb SUNDAY evening for ...

重要事項

ご宿泊に際して

施設番号 : 2618086vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には、バルコニー、パティオ、テラスなど安全面からお子様に適さない可能性がある屋外スペースがあります。ご心配な場合は、ご到着前に施設にお問い合わせの上、適切な客室に宿泊できるか確認することをおすすめします。

周辺地域について

ハリケーン

このバケーションホームはハリケーンにあり、テーマパーク近くかつ山間部に位置しています。アクティビティを楽しみたいなら、スカイ マウンテン ゴルフ コースやザイオンキャニオン温泉へ行きましょう。地域の自然に心癒されるなら、サンド ホロー州立公園やレッドクリフ国立保護区がおすすめです。スタウト パークとパイオニアパークも訪れる価値のあるスポットです。釣りといったウォーターアクティビティのほか、ロッククライミング、登山、乗馬などのアウトドアを楽しむことができます。
ハリケーンのバケーションホームをもっと見る新しいウィンドウで開く
地図
Hurricane, UT

周辺情報

  • レッドクリフ国立保護区 - 徒歩 15 分 - 1.3 km
  • スカイ マウンテン ゴルフ コース - 車で 3 分 - 1.5 km
  • グランドサークルプラザ - 車で 4 分 - 3.0 km
  • サンド ホロー州立公園 - 車で 11 分 - 19.1 km
  • ザイオン国立公園 - 車で 27 分 - 46.3 km

交通案内

  • セント ジョージ空港 (SGU) から車で 28 分

レストラン

  • ‪Maverik - ‬車で 5 分
  • ‪Maverik - ‬車で 9 分
  • ‪Maverik Adventures First Stop - ‬車で 6 分
  • ‪River Rock Roasting Company - ‬車で 7 分
  • ‪McDonald's - ‬車で 3 分

よくあるご質問

Zion Village Poolhouse (From $299) Sleeps 24 * Spaにプールはありますか ?

はい、この宿泊施設にはプールがあります。温水プールなどがあります。

Zion Village Poolhouse (From $299) Sleeps 24 * Spaの宿泊料金はどのくらいですか ?

2026 年 6 月 24 日 現在、2026 年 8 月 23 日 に大人 2 名でZion Village Poolhouse (From $299) Sleeps 24 * Spaに 1 泊した場合の最低料金は ￥42,019 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Zion Village Poolhouse (From $299) Sleeps 24 * Spaはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Zion Village Poolhouse (From $299) Sleeps 24 * Spaの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Zion Village Poolhouse (From $299) Sleeps 24 * Spaのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Zion Village Poolhouse (From $299) Sleeps 24 * Spaのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Zion Village Poolhouse (From $299) Sleeps 24 * Spaはどこにありますか ?

山中にあるこのバケーションホームは、レッドクリフ国立保護区およびスカイ マウンテン ゴルフ コースから 2 km 圏内です。グランドサークルプラザおよびハリケーン・バイク・パークも 5 km 圏内です。

口コミ

8.2

とても良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 49 件の口コミ中 23 件が非常に良い
評価 8 - 49 件の口コミ中 15 件が良い
評価 6 - 49 件の口コミ中 5 件が普通
評価 4 - 49 件の口コミ中 3 件が不満
評価 2 - 49 件の口コミ中 3 件が非常に不満

9.0/10

清潔度

8.8/10

チェックイン

8.0/10

コミュニケーション

9.0/10

ロケーション

8.8/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Shalene B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The stay here was wonderful! We booked super last minute and the host was very responsive. Our coffee maker didn’t work the first morning but by that night we had a new one in the door step. I would highly recommend staying here. The pool was nice and the hot was even better after a day of hiking. I would stay here again!
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Dennis H.

良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We had a great time with our family at this property! The bedrooms, bathrooms, family room and kitchen were spacious and accommodated everyone comfortably. We loved the convenience of having our own pool and hot tub. Communication with the host and the check-in process was great. Our only complaint was that the property could use a deep clean and some minor touch ups and the pool cover didn’t operate correctly. We would definitely stay here again and would recommend it to others.
2026 年 4 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

TJ F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
We were in the St. George area for the Rage Showcase soccer tournament. We selected this place because of the bedrooms and bathrooms. It was super nice to have so many bathrooms, made things so much easier when getting ready. The pool and hot tub were easy to use and control. We had a great time at our stay!
2026 年 2 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Kyle K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Perfect place for our trip. Nice, clean and comfortable. I would absolutely stay again!
2025 年 9 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Jaimi M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
This home was one of our favorites we have stayed in. The pool and hot tub, outdoor fire and patio vibe was so nice. The house was clean. Beautiful and impressive. We did have issues with the oven when we were trying to make a few meals but they were responsive to try and resolve the issue. I was impressed and we will hope to stay at this location again in the future. One note- We didn’t love the hand soap- so if you are particular about that bring your own and bring laundry detergent. There wasn’t any when we arrived but they brought us several packets the next day.
2025 年 10 月に 5 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Maaike E.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Excellent clean home with great spa and pool

Modern home with lots of space to spread out for 10 adults, with plenty of bathrooms to avoid 'rush hour' traffic jams. We enjoyed the spa area of the pool.
2024 年 10 月に 3 泊滞在
宿泊者限定の口コミ

2/10 (非常に不満)

Leslie K.

気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Unfortunately,I am unable to submit a recommendation for this property.DO NOT RENT THIS PROPERTY.... UTAH'S BEST VACATION management was a disaster to work with and was unable to address our complaints, fix our problems and provide solutions...POOL WAS FILTHY, NEVER CLEANED, NOT HEATED AND WAS NEVER TENDED TO OUR ENTIRE TRIP !!!!My friends and I selected this property based on having a heated backyard pool and spa and wanted to return to a relaxing spa and pool after a strenuous day of hiking.We were devastated to discover that pool was filthy, not cleaned and not heated with the cushions from the furniture in the pool.It was obvious that NO ONE had cleaned, tended or tidied up the outdoor area before we arrived.We contacted Utah's Best Vacations and were told that they would take care of it tomorrow.We returned the next day after hiking in Zion...to be disappointed that nothing was taken care of... untouched.... Once again I reached out to UBV and was once again told we are taking care of it and submitting a request to address this situation.I contacted them daily...yet nothing was ever done....Their solution was to refund 20% of the nightly stay... not the amount of our entire stay which included the pool fee and cleaning fee which they were not going to refund....I have spent close to 5 hours communicating with UBV team.Save yourself the anguish, aggravation and disappointment...DO NOT RENT THIS PROPERTY....
2026 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 5 月 4 日)
We're very sorry your stay did not meet expectations. We apologize for the pool and outdoor-area condition and for the breakdown in communication while you were here. We submitted service requests during your visit and issued the 20% nightly refund on the reservation, but we understand that did not make up for the experience. We’ve reviewed this booking with our housekeeping and pool vendor, tightened our pre-arrival checklist, and added follow-up steps to prevent this from happening again. Having said that, we truly apologize for the negative experience you had.
宿泊者限定の口コミ

10/10 (非常に良い)

Mary Anna S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

place was great and the only complaint was construction noise about which we were fore-warned.

It was great! Nicely updated and great location.
2022 年 7 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Jennifer B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Getaway

House as described. Plenty of room for 4 families, 13 people total. We would stay here again!! Thanks!!
2024 年 7 月に 5 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Darren S.

良かった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ

Not perfect, but really a good value

Outside of a couple hiccups like the hot tub not being / getting hot, the cleaners breaking the garage door, and the trash folks coming at 6:30am Wednesday morning . . It was really a great stay! The club house and pool are amazing too! Great value!
2022 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 12 日)
Thanks for staying and for your high rating. We don't show any report on the reservation notes that you notified us about the hot tub or the garage door. Trash pickup truck timing we can't control. Glad you loved the home, clubhouse and pool. It really is a incredible resort community, one-of-a-kind! -GM, Utah's Best Vacation Rentals
パートナーサイトからの口コミ

10/10 (非常に良い)

Blake M.

We had a fantastic stay at the Zion Village Poolhouse!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything described in the property listing was accurate, the home was clean and in great condition. I had everything I needed from the property manager prior to check-in and the community amenities were spectacular!
パートナーサイトからの口コミ

10/10 (非常に良い)

Much needed getaway after a looong winter.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful stay at this vacation rental. The outdoor area with the pool and hot tub were perfect and the community amenities were very nice. We had no issues inside of the home and everything was enjoyable. Thank you
2023 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 6 月 2 日)
Mary, We are grateful for your positive review! Our team strives to ensure that our customers are happy and we are delighted that you have acknowledged our efforts. We look forward to having you as a guest again in the near future. Thank you, Utah's Best Vacation Retails.
パートナーサイトからの口コミ

10/10 (非常に良い)

Katie N.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Despite all the construction we had a nice vacation. The pool was clean, we had no problem with the appliances. The rooms fit everyone nicely. When we left I forgot my necklace and they shipped it right to me. We loved our stay in hurricane!
2022 年 7 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Matt W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family vacation to St George

Easy to book and check-in. Easy to gain entry, not a lot of back and forth with owner prior to check-in. Property manager was easy to get a hold of and helped us understand how to heat pool and hot tub. Personal hot tub and pool were nice. Wanted to book closer to St George, but booked late and found this place to be a great alternative. Close enough to St George, but Hurricane and LaVerkin were much less crowded. Good places to eat if you want to stay local, great hikes. Community pool was nice, workout area was a little small, but still worked for our needs.
2022 年 4 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 25 日)
So glad you loved this wonderful home and the Hurricane area. Come again soon!
パートナーサイトからの口コミ

10/10 (非常に良い)

Roxanna M.

As advertized

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Plenty of room for our 8 adults and 9 children. We enjoyed our backyard pool as well as the neighborhood pool down the street. There were an abundance of pool towels. Thank you.
2023 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 15 日)
Thank you for your feedback as we rely on our guest’s communication to ensure we are all doing a good job. We are so grateful for your business and sincerely hope to host you again soon and please keep in mind, we have amazing homes in Salt Lake City and Moab as well. Sincerely, Utah's Best Vacation Rentals.
パートナーサイトからの口コミ

8/10 (良い)

Chris B.

Overall very nice

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall it was great. The pool and hot tub were not heating correctly and didn't have enough chlorine when we arrived but someone came out and fixed it and showed us how to heat both so the rest of the week it was perfect. There wasn't a broom but we just went and bought one. Overall a great place to stay.
VrboOwnerからの返信 (投稿日 : 2023 年 5 月 22 日)
We are happy to hear that the overall stay was great. Our pool technicians are always happy to help, and it brings us joy to hear that they resolved the issue promptly. We hope to host your stay again soon! Utah's Best Vacation Rentals
宿泊者限定の口コミ

10/10 (非常に良い)

Patty G.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

just a couple complaints

the home was a perfect fit for our family . it was very comfortable and we loved all the TVs and the pool was great. the location was also perfect , close to so many great things to do and stores. our only complaints are that when we first got there the air conditioner was not working in 105 degree weather. we couldn't get anyone to come help us. also, one of the showers had not been cleaned. it had the used soap and shampoo bottles in it. overall we had a great time.
2024 年 6 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 25 日)
Thank you for the input Patty, we really appreciate it. We are so happy you overall enjoyed the home and we hope to see you back again soon!
宿泊者限定の口コミ

6/10 (普通)

Karen A.

気になった点 : 清潔度、チェックイン、コミュニケーション

Disappointed

After a long drive the property was not yet cleaned we waited until 5:30 to go in. The pool cover was full of water so we were unable to open it. I called for maintenance. Nobody came. We did locate pumps that took 4 hours to get enough water off the cover to be able to open it. There were limited towels for a group.
2024 年 5 月に 3 泊滞在
パートナーサイトからの口コミ

8/10 (良い)

Kristina F.

Almost perfect

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: While the house was great for our needs, the pool was not clean, not covered, and only lukewarm when we arrived. Someone came to clean it the 2nd day of our 4 day stay and my husband figured out how to adjust the temp. Written instructions would have helped. Not enough silverware or laundry detergent. We had to buy plastic spoons. There was enough detergent to wash the towels as required but not for our personal use. Our stay was nice and the house fit our needs.
2023 年 11 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 2 日)
Thank you for choosing our property for your stay. We appreciate your feedback, and we're glad to hear the house met your needs. We apologize for any inconvenience regarding the pool and supplies. Your comments will help us improve, and we hope to host you again for an even more enjoyable experience.
宿泊者限定の口コミ

4/10 (不満)

Daria C.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション

My bday get away

Overall the home was great, the issue i had was with the AC. When we arrived the home Was very fresh and cool the next day the home felt hot, I reached out multiple times to the number provided finally on my 3rd attempt Someone answered. Took down my information and that was it. I also sent out emails and text msg on the app. But no one came to address the problem, I just received email response asking more questions. Due to the heat part of my family cut their trip short, disrupting our plans. app.it.informationnuprovidash
2024 年 8 月に 4 泊滞在
パートナーサイトからの口コミ

2/10 (非常に不満)

Cuong N.

The worst vacation

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We didn't have an air conditioning for almost 2 1/2 days. its so hard to get a response from them like ever until you kept calling and texting. All the excuses are We are so sorry and the team has a lack of communication. Just imaging you ere staying in the house with no air and the air temperature is 90-100 and especially you have 4 rooms upstairs.
VrboOwnerからの返信 (投稿日 : 2022 年 6 月 24 日)
We fully understood the immediate emergency this presented. We immediately responded and mobilized an A/C company who came out and found that the air compressor went out on the unit. The A/C technician would have been able to replace it right then and there, but the owner of the property who we reached out to for approval decided to have her guy go out and take care of it, which took considerably longer. The delay in our responses was due to the owner wanting to hold off and get her guy out there, so our team didn't have answers in a timely manner. We tried so hard and sincerely apologize that it ended up ruining your vacation experience. We did everything we possibly could within the authority capacity we possess as the property manager. We will do our best to make things right with you. This is such an incredible home with every amenity imaginable. Not only the private pool and hot tub, but a resort community pool like no other. -GM, Utah's Best Vacation Rentals
宿泊者限定の口コミ

8/10 (良い)

Jamie L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Wonderful property some maintenance needed

Overall we loved the house, the pool, the hot tub.. The garage door opener as off track and not usuable. We did not have a key to the clubhouse (other people let us in)..Our biggest problem was the grill. It was not clean and there is no wire brush to clean it. Also I would suggest you check teh connection and look at a regulator. On low the grill quickly got to 650 F. We ruined our burgers and hotdogs from the grease fire. Should not be used until fixed. We loved everything else!!!
2022 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 7 月 26 日)
We thank you for staying with us. We very much value your feedback. We are glad you loved the house, pool and hot tub. We noticed that these issues were not reported during your stay. We could have easily fixed it. This is a fabulous home in an amazing resort and we appreciate your suggestions on how to make it better. Thank you, -GM, Utahs Best Vacation Rentals
宿泊者限定の口コミ

8/10 (良い)

Neil P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Almost perfect

The property was large and clean. We had 12 adults and 8 children for 5 nights and had a great time. The downsides were that the pool controls were difficult to figure out so the pool and hottub didn’t get used as much as we had hoped. We don’t have a gaming console at home so the kids were very excited to use the PS5 but one controller seemed like it wouldn’t take a charge so that batteries were always dead and unless you have a log in with games you’ve purchased on your account there wasn’t much you could do with it. Also in the kids room there are two of the same TV so when you use one remote it controls both TVs and you could never get them to do what you wanted because the remote would do what you wanted on one TV while simultaneously messing up the other TV. All the other things you want from a VRBO were great though.
2023 年 1 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 9 日)
Great feedback Neil. Thanks for staying with us at this amazing pool house. We always are wanting to improve and make it the best experience possible, so we have looked into your comments to make the pool use easier, and the game controller and game usage more enjoyable as is intended. The TV remote issue is interesting to us, we haven't been able to recreate that when testing it. We are glad you enjoyed it overall. This is one of those super fun, family-friendly, unique pool house experiences in a fabulous Sand Hollow/St. George area for boating, duning, fishing, Zion Park hikiing, and so much more. -GM, UBVR
宿泊者限定の口コミ

4/10 (不満)

Kyle C.

気になった点 : チェックイン

Could be great

This could be a great property, but it was a serious of problems. Upon arrival…the code didn’t work and it took 20 minutes to get in, the pool was full off dirt due to active construction and a broken pool cover, the pool was left on at 100 degrees and was broken so unable to turn the heater off and there was no coffee carafe to make coffee. These issues were reported and not resolved in a timely manner or not fixed at all. We were told construction would be done by the time of our stay and, although I understand construction can take longer, it’s such a large development I don’t think that was true. There’s lots of work still happening. The space could be great, but the experience was disappointing. Perhaps it will be better with time.
2022 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2022 年 8 月 11 日)
We don't supply coffee, only the coffee maker. We provide details in your pre-arrival instructions so that shouldn't have been a surprise. The listing also states there is ongoing construction and to plan accordingly. The code provided didn't work because you hadn't fully completed the check-in requirements for the door code to release. The pool we are looking into. The heat is carefully monitored remotely and the pool cover is mistreated sometimes by guests and comes off its tracks. We have our tam getting it handled. This home is a fabulous one of a kind poolhouse in an amazing community with one of the coolest community resort pools in the area. For the price and value received, you simply can't beat it. -GM, Utah's Best Vacation Rentals
宿泊者限定の口コミ

8/10 (良い)

Jammie H.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful home!

This home is beautiful and it was very clean which I value greatly. We did have a problem with the heating of the hot tub and pool the first 24 hours. I specifically email the management company 3 times asking that the pool and hot tub be on and heated when we checked in at 4 pm. All my teenagers wanted to do was be in the pool. I was told that they would be on and heated upon our arrival, unfortunately they were not. When we arrived they were only 76 degrees and continued to get colder. I turned on the heat as directed but they were not heating and didn't all night. I communicated this to the management and they did send someone out to fix it but not until 2pm the next day. We didn't have a heated pool or hot tub for the first entire day we were there. The main reason I booked this property was because of the private pool and when we were unable to use it, it was very disappointing especially since I requested 3 times prior to arrival and told it would be working. Also, the location is great but it is noisy with the pickleball and basketball courts right behind it. I would also suggest that maybe you put a privacy screen so people do not watch you in the pool or hot tub through the small fence.
2025 年 3 月に 3 泊滞在

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