Palazzo: Private Pool, Community Pickleball, Splash Pad + Pool

We really appreciate the feedback you provided and are glad that overall you had a great experience! We have passed this information along to the appropriate department and we can’t thank you enough for bringing it to our attention. We hope to see you again!

Kia, We are so glad you had a great experience with us and thank you for the positive review! We appreciate you taking the time to leave it and we can't wait to host your family again soon!! Book directly with Red Rock Vacation Rentals next time to save on fees and nightly rates on any of our 360+ rentals!!

We're thrilled that you enjoyed your stay with Red Rock Vacation Rentals. It was a pleasure hosting you, and we’d love to welcome you back for another unforgettable getaway! We have passed your feedback to the appropriate departments.

Hi Jennifer, thanks so much for taking time to leave us a review! We're delighted to hear about your positive overall experience and we are so grateful for your feedback. We're working on improvements based on your input and hope to welcome you again soon! Book directly with Red Rock Vacation Rentals next time to save on fees and nightly rates on any of our 300+ rentals!

Rylee, It warms our hearts to know that you had an enjoyable and memorable time with us! Our team is dedicated to providing top-notch service and ensuring that our guests have a comfortable and enjoyable stay. It's truly gratifying to hear that our efforts were successful in making your stay special. Book directly with Red Rock Vacation Rentals next time to save on fees and nightly rates on any of our 360+ rentals!!

Angel, We cannot express how much we appreciate your support, and we look forward to the opportunity of hosting you again in the future! We'll continue to work hard to exceed your expectations and provide you with exceptional experience! Book directly with Red Rock Vacation Rentals next time to save on fees and nightly rates on any of our 360+ rentals!!

Thank you so much for your kind words! We're thrilled that you enjoyed your stay with Red Rock Vacation Rentals. It was a pleasure hosting you, and we’d love to welcome you back for another unforgettable getaway!

Hi Gary, thanks so much for taking time to leave us a review. We're addressing the items mentioned as we are always committed to improving. Your input is important to us, and we hope to host you again! Book directly with Red Rock Vacation Rentals next time to save on fees and nightly rates on any of our 300+ rentals!!

Hi there, we appreciate you taking the time to share your feedback about your recent stay. We're genuinely sorry to hear that your experience in this home fell short of your expectations. We always strive to improve our guest experience, so know that your feedback is taken to heart and we've shared this with the Owner Services Manager, as well as the homeowner, and we'll be sure to discuss what improvements can be made! We hope for the opportunity to host you folks in the future and do it right from the start! We've got over 345 homes in our inventory and we'd love to find you a home that is suitable for your needs. Don't hesitate to reach out to our team directly, and we'd be happy to assist you in finding the perfect rental for next time. And when you book directly through Red Rock Vacation Rentals, you'll also save money as a returning guest with us plus you'll save money on third party booking fees. Thanks again for the feedback!

Elaine, Thank you so much for taking the time to share your detailed feedback with us. We genuinely appreciate you being so open and honest. It’s incredibly helpful for us as we continue working hard to create positive experiences for all our guests. I want to start by sincerely apologizing that your stay didn’t feel as relaxing and carefree as a vacation should. That’s never the experience we want our guests to walk away with, and I’m so sorry for the frustrations you encountered. From the dishwasher not working to the towel shortages and cleaning concerns, I completely understand how these things added up and impacted your time at the home. Your feedback is being taken seriously, and we’re following up with our cleaning and inspection teams to make sure we’re identifying and addressing these kinds of issues before guests arrive. Our goal is always to make sure every home is fully prepared and comfortable for your group. When it comes to items like outdoor seating, closet space, or pool design, those details are set by the homeowner, and while they’re not always something we as the management team can directly change, we absolutely do pass guest feedback along and advocate for updates that improve the overall guest experience. I agree with you that some of those things could be relatively easy improvements, and your notes will absolutely be shared. We’re also making sure future guests are properly informed of layout details like the absence of a bathtub or closet space, so they can arrive with clear expectations. I truly wish your stay had felt more like a vacation and less like a list of chores. We hear you, and we care deeply that your time away is restful, fun, and easy. Your feedback is a valuable part of how we improve, and I appreciate you giving us the opportunity to grow from this. If there's anything else you'd like to share or if there's any way we can make it up to you, please don't hesitate to reach out. We'd love the chance to welcome you back in the future and show you a much smoother, more enjoyable stay. Warm regards, Red Rock Vacation Rentals

Thank you for the 5-star review. We look forward to hosting you again!

Thank you for the 5-star review. We look forward to hosting you again!