一棟貸し

Elk Ridge | AC, Pool, Hot Tub, Golf & Ski

Elk Ridge | AC, Pool, Hot Tub, Golf & Ski

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiの写真ギャラリー

リビング エリア
リビング エリア
リビング エリア
ゴルフ
専用キッチン

口コミ

10段階中8.8
非常に良い

おすすめポイント

  • 屋内プール
    一年を通じて屋内プールでくつろげる、このエリアでは希少な施設です。
ベッドルーム 2 室バスルーム 2 室定員 8 名

人気の設備とサービス

  • 温水プール
  • 敷地内のホットタブの数 - 1
  • 敷地内駐車場あり
  • キッチン
  • 洗濯機
  • 冷房

周辺ガイド

地図で表示
Durango, CO
  • Place, クリフス アット タマーロン
    ‪徒歩 5 分‬
  • Place, パーガトリー リゾート
    ‪車で 16 分‬
  • Place, デュランゴ シルバートン狭軌鉄道
    ‪車で 29 分‬
  • Airport, ドゥランゴ, コロラド州 (DRO-ラプラタ郡空港)
    ‪車で 51 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 8 名)

ベッドルーム 1

キングベッド 1 台およびダブルソファーベッド 1 台

ベッドルーム 2

クイーンベッド 2 台

バスルーム 2 室

バスルーム 1

浴槽またはシャワー · トイレ

バスルーム 2

トイレ · シャワーのみ

その他のスペース

キッチン
バルコニー
ダイニングスペース

この施設について

Elk Ridge | AC, Pool, Hot Tub, Golf & Ski

Elk Ridge at Tamarron Resort (HighPoint #599) is our 2-bedroom, 2-bath condo featuring a full kitchen, gas fireplace, and private deck. This peaceful escape is set amidst arguably the most beautiful scenic valley in Colorado’s San Juan Mountains. Wifi speeds are appx 100+ mbps. Our Tamarron rental guests can play Glacier's 18-hole Valley Course at an exclusive discounted rate. Details will be provided in your rental instructions.

Relax at this tastefully decorated, updated cozy mountain condo. Perfect romantic getaway, or a comfortable setting for the whole family! 10 min to ski, 20 min town. Fitness area. Sleeps 8. This beautiful condominium offers a warm gas fireplace, updated kitchen, smart TV in living room and bedroom. The views from the unit and decks are beautiful of the surrounding San Juan Mountains and Glacier Club Golf Course. The unit is fully equipped including washer and dryer and all full-size stainless-steel appliances. Upstairs there is a private suite with bar refrigerator, microwave, two queen beds, loft area with one King bed and a full sleeper sofa. Two full bathrooms as well. The Durango area is rich in history and this location is ideal for vacationing at any time of the year. We know you will enjoy staying in our special unit in the mountains! This condo comfortably sleeps 6 to 8 people, with one King bed and full sleeper sofa in the loft, and two Queen beds in the large bedroom. Washer & dryer in the unit.

WHERE YOU'LL SLEEP:
* Loft - King Bed and Sleeper Sofa (2nd Floor)
* 2nd Bedroom - 2 Queen Beds with TV (2nd Floor)

ON-SITE AMENITIES AT THE LODGE INCLUDE: indoor pool, outdoor heated pool, outdoor hot tub, sauna, steam shower, fitness center, golf at a special discounted rate, tennis, pickleball, playground, 3 on-site restaurants, and event center. There is an EV Charging Station available for guest use in the Valley Clubhouse parking lot, adjacent to the Tamarron Lodge. Our Tamarron rental guests can play Glacier's 18-hole Valley Course at an exclusive discounted rate. Details will be provided in your rental instructions. There is a $20 per person ski shuttle to purgatory on weekends - tickets must be purchased in advance and the pick-up location is in the Valley Clubhouse parking lot.

LOCATION: Tamarron sits at around 7800 feet in elevation and is just 10 minutes south of Purgatory Ski Resort and 20 minutes north of downtown Durango. Many guests stay here to visit Purgatory Ski Resort, which offers a variety of restaurants, winter and summer activities, and festivals/events.

GOOD TO KNOW:
This property has Air Conditioning!
Washer / Dryer in your condo.
Please note, due to HOA regulations, this unit, and all of the units at Tamarron DO NOT allow pets.
No smoking / vaping of any kind is allowed
Trailers are discouraged as there is very limited, designated space to park trailers - if you plan to bring one, please inquire first.
AWD or 4WD or tire chains is recommended in Winter (Dec-Mar).

Book at least a week and a 10% discount is automatically applied (Excludes Christmas/New Years).
Stay with us and we offer DISCOUNTS on both summer (white water rafting, horseback riding, etc) and winter (ski/snowboard rentals, sleigh rides, snowmobile tours, etc) activities.

VRC CANCELLATION POLICY: At Vacation Rental Collective, we understand the importance of flexibility for travelers when it comes to cancellations. When booking directly with Vacation Rental Collective, Vacation Rental Collective offers a Moderate Cancellation Policy for this Property: A guest will receive a 100% refund if canceled/changed at least 30 days before check-in; a 50% refund if canceled/changed 14-30 days before check-in; and no refund if canceled/changed 13 days or less before check-in. If you booked on a third party site (VRBO, Airbnb, etc), your cancellation is subject to their policy. We do offer travel insurance.

ABOUT YOUR HOST:
At Vacation Rental Collective (VRC), we’re a professional management company that takes pride in delivering a consistent, high-quality experience across all of our homes. The Vacation Rental Collective difference means you can always expect locally owned and operated service with a personal touch and insider knowledge of the area. We offer 24/7 guest communication and lightning-fast response times whenever you need assistance. Each property is professionally cleaned and meticulously maintained to ensure comfort and peace of mind, and every home is inspected before arrival to make sure every detail is guest-ready.

Vacation Rental Collective has the perfect Durango Vacation Rental, Durango Cabin, Durango AirBnB, or Durango VRBO for you and your group! Whether you're hiking, fishing, biking, skiing at Purgatory Ski Resort, or enjoying Durango’s one-of-a-kind restaurants VRC has your perfect private lodging accommodations.

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類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 25 歳
チェックアウト : 10:00 より前
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お子様

子供の利用可 : 0 ~ 17 歳
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イベント

イベント不可
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ペット

ペットとの宿泊不可
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喫煙

喫煙不可

重要事項

ご宿泊に際して

施設番号 : 2903412vb
施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています

周辺地域について

ドゥランゴ

このバケーションホームは、ドゥランゴの山間部に位置しています。エレクトラレイクやパインズ湖では、美しい自然を堪能できます。文化的な雰囲気を楽しむなら、デュランゴ シルバートン狭軌鉄道やザ・パワーハウスがおすすめです。ジェームズ・ランチとデュランゴ アート センターも訪れる価値のあるスポットです。ラフティング、釣りといったウォーターアクティビティのほか、ハイキング、乗馬などのアウトドアを楽しむことができます。
地図
Durango, CO

周辺情報

  • クリフス アット タマーロン - 徒歩 5 分 - 0.5 km
  • パーガトリー リゾート - 車で 16 分 - 17.3 km
  • デュランゴ温泉スパ - 車で 17 分 - 18.0 km
  • フォート ルイス大学 - 車で 29 分 - 33.0 km
  • デュランゴ シルバートン狭軌鉄道 - 車で 29 分 - 34.5 km

交通案内

  • デュランゴ ナロー ゲージ駅から車で 25 分
  • アニマス エアパーク空港 (AMK)から車で 32 分

レストラン

  • ‪The Old Schoolhouse Cafe - ‬車で 10 分
  • ‪James Ranch Grill - ‬車で 10 分
  • ‪Mineshaft Bar & Grill - ‬徒歩 8 分
  • ‪Cliffside Bar and Grille - ‬徒歩 1 分
  • ‪Prospector - ‬徒歩 10 分

よくあるご質問

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiにプールはありますか ?

はい、この宿泊施設には屋内プールがあります。温水プールなどがあります。

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiの宿泊料金はどのくらいですか ?

2026 年 6 月 24 日 現在、2026 年 11 月 1 日 に大人 2 名でElk Ridge | AC, Pool, Hot Tub, Golf & Skiに 1 泊した場合の最低料金は ¥33,778 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiはペットと宿泊できますか ?

いいえ、ペットは同伴できません。

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

Elk Ridge | AC, Pool, Hot Tub, Golf & Skiはどこにありますか ?

山中にあるこのバケーションホームは、クリフス アット タマーロンに近く、エレクトラレイクおよびジェームズ・ランチから 10 km 圏内です。パインズ湖およびデュランゴ温泉スパも 20 km 圏内です。

口コミ

8.8

非常に良い

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 19 件の口コミ中 10 件が非常に良い
評価 8 - 19 件の口コミ中 7 件が良い
評価 6 - 19 件の口コミ中 1 件が普通
評価 4 - 19 件の口コミ中 1 件が不満
評価 2 - 19 件の口コミ中 0 件が非常に不満

8.6/10

清潔度

10/10

チェックイン

8.8/10

コミュニケーション

9.8/10

ロケーション

9.2/10

掲載情報の正確さ

口コミ

パートナーサイトからの口コミ

8/10 (良い)

Michelle G.

Beautiful Setting

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our stay was enjoyable and the area was peaceful! For the most part it was a good stay! We were a bit disappointed in the condition of some things with our condo. It needs some TLC, from furnishings, to appliances, carpet and paint. It also needs a deep clean and the small appliances were dirty, so we did not use.
宿泊者限定の口コミ

10/10 (非常に良い)

Payton C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great stay

Property was well kept and warm, 8 of us slept fairly comfortable. Neighbors are very nice, would stay again!
2024 年 12 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 1 月 6 日)
Thank you so much for your kind words! We’re thrilled to hear that you and your group had a comfortable stay and enjoyed the warmth and cleanliness of the property. It’s wonderful to know that the neighbors were welcoming, and we’re glad you felt at home. We’d love to have you back anytime, and we look forward to hosting you again in the future.
宿泊者限定の口コミ

8/10 (良い)

Stephanie M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Check in was great! Kitchen could use a Keurig coffee machine and updated utensils and pots.
2025 年 8 月に 8 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 8 月 15 日)
Thank you for your feedback! We’re glad check-in went smoothly. We appreciate your suggestions regarding the coffee machine and kitchen updates, and we’ll take them into consideration to improve future guests’ experience. We’d love to host you again!
パートナーサイトからの口コミ

8/10 (良い)

Anuj S.

Great Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location of this place was awesome — very close to Purgatory Resort, which made getting around super easy. The home itself was cozy, very clean, and well decorated, with everything in place that one would need for a comfortable vacation stay.The only downside was the beds, which were not very comfortable, particularly in the loft area. I would kindly request the owners to consider changing or upgrading the beds, as that would really elevate the overall experience.Overall, a great stay with an excellent location and a welcoming, well-maintained space.
VrboOwnerからの返信 (投稿日 : 2026 年 1 月 17 日)
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear you enjoyed the cozy, clean, and well-decorated home, as well as the convenient location so close to Purgatory Resort. We truly appreciate your feedback regarding the beds, especially in the loft area. We’ve shared this with the owners for consideration, as guest comfort is very important to us. Your input helps us continue improving the experience. Thank you again for staying with us—we’d love the opportunity to host you again in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Amy K.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect Mountain Getaway

This condo was perfect for our family of 4! The back patio was a great spot for our morning coffee. The condo was well-stocked with everything you could need. Communication with the host was quick and easy. We’ve stayed in several places in the San Juans and this was probably our favorite.
2025 年 6 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 6 月 30 日)
Thank you so much for your kind words! We're thrilled to hear the condo was a perfect fit for your family and that you enjoyed relaxing on the back patio with your morning coffee. It’s wonderful to know you found everything well-stocked and communication easy. Hearing that this was one of your favorite stays in the San Juans truly means a lot to us. We'd love to host you again anytime!
宿泊者限定の口コミ

10/10 (非常に良い)

CHELSEA B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family get away

Home was cozy and quiet! We enjoyed site seeing and enjoying the view from our balcony.
2024 年 11 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 12 月 2 日)
Thank you for your lovely review! We're so glad to hear that the home was cozy and quiet, and that you enjoyed the sightseeing and the beautiful view from the balcony. We hope to welcome you back for another relaxing stay in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Daniela L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great place, lovely views!

Location is perfect and property management increible. We had a terrible storm and they had everything sorted out to clear the roads.
2022 年 12 月に 3 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Angie M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Location

The Glacier property and golf course is beautiful. Great amenities so make sure you have time to use and enjoy them. Restaurants in area had delicious food. This was a very last minute stay for us but would definitely go back to area to stay again
2023 年 9 月に 3 泊滞在
パートナーサイトからの口コミ

10/10 (非常に良い)

Plume M.

The fall break destination!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful place, great location, clean, very spacious, this condo had everything we needed for our family vacation.
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 17 日)
We are so glad you enjoyed your stay with VRC! Thank you for taking the time to leave this review and we hope to have the opportunity to host you again!
パートナーサイトからの口コミ

6/10 (普通)

David H.

Wedding Trip

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A little disappointed in condo.
VrboOwnerからの返信 (投稿日 : 2022 年 10 月 19 日)
Thank you for leaving a review. I wish we had more detail in why you were disappointed so we could keep improving our guests' experience. Many guests love staying here, but we're sorry you did not find it ideal. It was a pleasure to host you for your visit for a wedding and we do hope you come stay with VRC again soon!
パートナーサイトからの口コミ

8/10 (良い)

Mary O.

Spring break

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good, but missing kitchen towels and lids for pots
VrboOwnerからの返信 (投稿日 : 2023 年 3 月 23 日)
Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay overall and that the property met your expectations. We appreciate your suggestions regarding the kitchen towels and pot lids and will be purchasing more for the home. We want to make sure that our guests have everything they need to feel comfortable during their stay, so please do not hesitate to contact us during your next visit if there is anything we can do to improve your experience. Thank you for choosing our property and we hope to have the opportunity to welcome you back in the future.
宿泊者限定の口コミ

8/10 (良い)

vill t.

良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション

durango

good
2024 年 7 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 8 月 21 日)
Hi Vill, Thank you so much for taking the time to leave a review! We're glad you had a good experience at our property. If there's anything specific that could have made your stay even better, we'd love to hear about your feedback. We're always looking for ways to improve and make every guest's stay exceptional. We hope to have the pleasure of hosting you again in the future! Kind regards, -Holly
パートナーサイトからの口コミ

10/10 (非常に良い)

chris h.

Celebrating 60

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This condo was the perfect fit for a couple life long buddies who golfed, played hard, toured, and relaxed with gusto for a week in paradise. Our condo was very clean, had everything we needed, and located in a quiet location. Thank You !Gary & Phil
2023 年 9 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 17 日)
We are so glad you enjoyed your stay with VRC! Thank you for taking the time to leave this review and we hope to have the opportunity to host you again!
パートナーサイトからの口コミ

10/10 (非常に良い)

Janet M.

Beautiful resort vacation rental

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental is awesome. Great views and everything at your fingertrips. Rode the train from Durango to Silverton and back. Such an aspiring trip. Awesome views and fun being pulled by a steam engine. Durango is a neat town with food, antiques, music and very friendly people. Million dollar highway and Silverton are something everyone needs to experience. Are stay was just perfect. Thanks to everyone involved!
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for taking time to leave us a review! We are so happy to hear that you enjoyed your stay here with Vacation Rental Collective! We hope to see you back again in the near future!
宿泊者限定の口コミ

8/10 (良い)

Jedidah F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Tamarron resort is beautiful is beautiful. This unit was perfect for our family and the process of checking in and out was very simple. The communication with the management was also very quick. The only issue we had with the unit was that the glasses and forks and spoons seemed dirty. We pulled glasses out of the cabinet that looked like they had lip gloss stains on the rim. And some of the glasses had a ring stain in the middle of them. Same with the coffee mugs. The spoons looked grimy. Also, there was one pan for cooking. Even though VRC did let us know we would be responsible for replacements of toilet paper and paper towels and kleenex if needed, I still find that practice very annoying.
2025 年 6 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 6 月 20 日)
Thank you so much for taking the time to share your feedback. We're thrilled to hear that you found the Tamarron Resort beautiful and that the unit was a perfect fit for your family. It’s also great to know the check-in and check-out process was simple and that communication with our team met your expectations. We sincerely apologize for the cleanliness issues you encountered with the kitchenware. That is certainly not the standard we strive to maintain, and we’ll be following up with our housekeeping team to ensure this is addressed immediately. We also appreciate your comments about the limited cookware and will evaluate the kitchen inventory to better support future guests. Regarding the supplies policy, we understand how it can be frustrating. Our aim is to be as transparent as possible in setting expectations, but your feedback helps us reassess how we communicate and manage guest needs. We truly value your input and hope to have the opportunity to host you again with an improved experience.
パートナーサイトからの口コミ

8/10 (良い)

Beautiful condo and view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Tamarron property is spectacular! Our view was one of the better on the property. We were a bit frustrated that the AC was out when we got there, the top floor never really cooled down the entire stay but the bottom floor was pleasant. The fridge was busted and not replaced but we were given a mini fridge, which for 4 adults was not enough and we had already purchased our groceries before realizing the fridge would not cool as it was off when we arrived. We ended up buying a large cooler and keeping items on ice. Hopefully the owner will replace the fridge as we were told this has been an issue for over a year. Overall we would definitely come back to Tamarron for a visit.
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 22 日)
Thank you for leaving us a review! We are sorry to hear that you had some frustration with the AC. Unfortunately the month of July was hotter than usually here in Durango! We also apologize for the inconvenience of the Fridge not working properly, but we are happy to hear that we were able to bring you a replacement mini fridge. We are sorry that the mini fridge was not enough space for you! Hopefully in the future you will notify us what exactly you are wanting when an issue arises. We believe the fridge has been replaced. We hope that you give us a second chance in the near future to better ourselves.
パートナーサイトからの口コミ

10/10 (非常に良い)

Elizabeth B.

Peaceful, With an Amazing View

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This trip was a girls’ getaway and consisted of six ladies. The rental was small, but it still worked for my group. It was very clean, and the beds were comfortable. There were plenty of supplies, such as toilet paper, paper towels, dishwasher soap, etc., which lasted for the length of our stay, and we didn’t need to purchase additional items (this is always a plus).Even though there are many units in the building, there was no neighbor noise or disturbance and it felt very private. The place has a cabin feel to it and the view from the balcony is beautiful with the surrounding forest and mountains.The only downside of staying here is the significant difference in temperature between the living room area and the loft. For those who tend to be on the hot side, keeping the loft cool enough to sleep often made the downstairs extremely chilly.Finding the actual unit was a little confusing (I didn't realize that 599/600 were the unit numbers), and the clerk on duty when I checked in wasn't very helpful. However, the owners were very kind and caring, and quick to respond to any questions. I recommend the place and would stay here again.
2023 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 8 日)
Thank you for taking the time to leave a review! We are so glad to hear you enjoyed your stay with Vacation Rental Collective. :) It was a pleasure to host you and we hope you come stay with us again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Tom J.

良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ

Wonderful but communication is key!

Our overall stay was wonderful! The lay out of the units worked well for or family of five adults and was very comfortable. We did however experience an unfortunate problem with the refrigerator which was no ones fault, just one of those things that happen. We informed the person at the front desk who was quick to call the maintenance person to come and check it out. He was there within 5 minutes to verify that the frig was not cooling and assured me that he would contact the person who handles appliance problems and that he would let us know something. We did not hear back from him. The next day we again reported the frig not working and was told that they were swamped and didn't make it out. Again didn't hear back from the property management. They finally contacted the unit owner and received permission to allow us to use the refrigerator in a unit next door until it was fixed. The biggest problem we had was with lack of communication with the property management, not the owner. Once the owner knew of our problem, they were quick to offer a solution. Would I stay here again? Yes, I would! Loved the location and the layout of the units. Just wish the communication would be better.
2023 年 6 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 13 日)
Thank you for taking the time to provide your feedback about your recent stay with Vacation Rental Collective. We very much appreciate you doing this, as it is invaluable for us to improve our services. We are glad to hear that overall your stay was wonderful, and that you enjoyed the layout of the units for your family. Our sincerest apologies for the lack of communication you received from our team. That is not what we typically hear from our guests, as it is usually the complete opposite. We appreciate your letting us know though, as we can always improve, even on things that we may already consistently do well. We are very sorry to hear that maintenance wasn't able to get the fridge fixed more promptly, but glad that we were able to pivot and provide you access to another unit's fridge during your stay. We are glad to hear that the owner of the unit made sure to get you the help you needed. We have already addressed the fridge issue, and will bring up the communication issues you mentioned to our team, so that we can provide a better experience for our guests in the future. We look forward to hosting you again in the future! Thanks again for the feedback.
宿泊者限定の口コミ

4/10 (不満)

Paul B.

2025 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 10 月 18 日)
Thank you for your feedback. We’re sorry to see your experience didn’t meet expectations and would appreciate the chance to learn more. Please reach out to us directly so we can address any concerns and improve for future guests.

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オーナー : Vacation Rental Collective - The Durango Collection

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