EXTREMELY DISAPPOINTING AND UNACCEPTABLE EXPERIENCE — GUEST BEWAREI have stayed in many vacation rentals and have never experienced anything like this. I requested early check-in due to travel delays and sleep deprivation-was told I had to purchase an additional, non-prorated night. I later learned early check-in was available for hourly prorate, making the additional expense particularly frustrating.The property was extremely barebones, including no soap at the bathroom sink, which was especially surprising because Jeff represented it as his personal home.Most concerning, however, was a live mouse in the bed! After traveling, I pulled back the sheets, got into bed, and placed my head on the pillow. A mouse came scurrying out from under the pillow toward me.This is not a minor housekeeping issue. A live rodent emerging from bedding makes the property unsuitable for its most basic purpose: providing a safe, sanitary place to sleep.I immediately contacted Jeff, requested a full refund, and relocated to a hotel, incurring additional expenses. Jeff offered a conditional refund: only if another guest rented my dates. Those dates were not rebooked, leaving me responsible for the rental cost plus alternative lodging.I am escalating this matter with VRBO. A mouse under your pillow is not an ordinary rental inconvenience—it is a serious health and safety concern. I could not stay here and absolutely cannot recommend this property. Guest beware.