Island Pool House on exclusive Casey Key in South Sarasota.

Much appreciated-thanks for taking the time to review the home! You're welcome back anytime.

Happy to hear you enjoyed your stay!

Thank you Dylan, come back anytime!

Sheila it was sincerely great chatting with you and I'm happy to hear the home was a good fit for your gathering. Thank you for leaving us such a kind review.

You are most welcome. It was our pleasure to host you and your family. Thank you for taking the time to review.

Thank you for taking the time to share your feedback. We would first like to clarify that at no point did we blame you or your group for any misuse of the home. Our goal is always to resolve concerns as quickly as possible and provide a positive experience for every guest. Regarding the air conditioning and ceiling leak, the water intrusion was caused by a mechanical failure in the upstairs HVAC system—not by guest use. A clogged condensate drain line allowed water to back up into the ceiling below. As soon as the issue was identified, a licensed HVAC technician serviced the system, cleared the drain line, verified proper operation, and corrected the source of the leak. The affected ceiling was then professionally dried, repaired, retextured, and repainted after guests checked out. This issue has been fully resolved. As for the other items mentioned, many were either cosmetic or routine maintenance issues that did not affect the functionality or safety of the home. The refrigerator light bulb has been replaced, the trash drawer repaired, the master bedroom door adjusted, the lanai screen door serviced, the shower drain grate secured, and the toilet stabilized. The front door lock was functioning properly, and our digital guidebook provides backup entry instructions should a guest ever experience difficulty. We are always available to assist immediately if notified during a stay. The cracked glass on the cooktop is cosmetic only, as the burners remain fully operational. The condensation on the windows was the result of Florida's high humidity and temperature differences and is a common occurrence, not a defect in the windows. The pool surface discoloration is a cosmetic variation in the finish and does not affect water quality or cleanliness. The golf cart was inspected following your stay, and the braking system was found to be operating properly. We take guest feedback seriously and continuously invest in maintaining and improving the property. We appreciate you bringing these items to our attention and have addressed any maintenance concerns to ensure future guests enjoy an even better experience.

Thank you so much Kathryn, for anyone viewing this we did end up purchasing a new golf cart and it was delivered same day!

Thank you so much for your kind words! We’re thrilled you and your friends had such a wonderful time celebrating the bachelorette weekend. It was a pleasure hosting you all, and we’d love to welcome you back anytime!

Thank you Sherri for your kind review. We hope to have you back again.

Thank you Gina, come back again and visit us!

We are happy the home was accommodating, come back anytime!

Ellen, we are pleased you enjoyed your stay with the family! We would be happy to open our home to you again next time you are in the area.

Happy you were able to make the best of it! Hurricane season is an unpredictable time.

We have quarterly spays and in summer keep up with sprays in-between guests but I suppose the Florida roaches get by once in a while. I believe the smell you tough was pee was a musty smell coming from the disposal in the kitchen. Wee have since replaced it with a new and much bigger disposal. Happy you were still able to enjoy the home. It was a pleasure hosting you!

Thank you for your feedback Lauren. We have moved the couch to boarded up to the dip, and placed a chair so it is visible of the step down, as well as, not an option to step down at all but in one place to enter the living room area. The pool is clean, we have outside lighting all around the pool area to lite it up at night. Since your stay we have been making improvements to the kitchen area to remove all the musty smell that was coming from the old garbage disposal and sine purchased a new and bigger one.

Daniela thank you for reviewing, we have switched out the golf cart with an electric one that runs smoothly. Bike is fixed, and as you know we fixed the issue with the condenser, sometimes when its running to low there is condensation and it just needs to be adjusted. The pool has lighting all around to illuminate the pool. I'll look into something we can add inside to light the inside. Thank you again for staying with us.

Thank you for your feedback. We’re truly glad to hear that you found the home itself beautiful and that your family enjoyed the golf cart and amenities during your stay. We do want to clarify a few things for future guests reading this. The home was fully inspected the day before your arrival, including the pool and interior, and no issues were present at that time. Once concerns were brought to our attention, we immediately sent both a licensed pool company and a handyman to address everything as quickly as possible. Pool chemicals do require a short wait time for safety, which is standard and outside of anyone’s control, but the pool was restored and usable the same day. Regarding communication, we are always available through the platform and by phone for urgent matters. At no time was anyone accused of dishonesty — we simply relayed the condition of the property based on our inspection the day prior while working to resolve the concerns. While we do our best to keep everything in great condition sometimes amenities can be affected by prior guests, weather, or use and can be overlooked. We will always immediately resolve the issue! As for drinking water and ice, the home is on an island and Florida water is “hard water” so we do recommend getting bottled water and ice for your stay. We regret that your experience included maintenance disruptions, especially during a special family celebration, but we’re pleased that everything was resolved and that you were ultimately able to enjoy the home. We take all feedback seriously and continually work to keep our properties at the high standard our guests expect.

Thank you Laura for your review. I see that the home had somethings that you were not impressed with, so I just wanted to note a few things here for you and any future guests that plan on staying with us. Since your stay, the entire home has been reevaluated and has hot/cold water throughout, all tubs are working. The hot/cold water was always working, sometimes with many people showering back to back, the water will lose some temp. So it is recommended spacing out your guests showers/baths with this in mind. Additionally the home has brand new blankets, board games, a puzzle, and new sheets, . As for rodents, living on the key its common to have a few. We mainly want the doors kept closed for lizards and palmetto bugs to stay out of the home. We are currently renting the home without a pool heater, however this coming Winter we plan to install one. Apologizes for any busy road interruptions, however, the key is the place to be and with some local tiki bars and restaurants walking distance from the home, there can be people coming and going at busy height hours. All and all, we hope you had a nice visit and come back to see the new improvements next time you're in the area.

Much appreciated, come back any time.