Amazing 3rd Floor Condo, Located in Bldg 1 with a Kids Bedroom

The condo is nicely decorated and has updated electronics. We liked the location closer to the gate house for ease of coming and going.

Suggestions for owners: towels and new bath mats

We were very happy with the space and amenities but disappointed with the cleanliness of the condo. I had to wipe the unit down with Clorox wipes and there were layers of dust on the toilet tanks. This was our second stay in the unit and it was a good overall value. The master bed is super creaky, you can’t move without it making a ton of noise.

The condo was clean, updates & beautifully decorated! My young boys loved the pirate room! Great location & minutes to Walt Disney parks.

The only pool onsite is pretty far from our unit, and made a walk in wet clothes unpleasant, as the weather was on the cooler side (60-70) this year. We actually chose to drive to and from the pool, so our 4 yr old didn't have to do the long cold walk. Would like to have seen another pool area (closer) to accommodate the large volume of people who use the one pool. Otherwise, the property was great, and the stay was enjoyable

The Windsor Hills complex is gorgeous and the maintenance team is outstanding, unfortunately you should not have to call them when you are on a vacation. The unit itself was nicely decorated but most of the pirate and mickey decorations were stickers... that were peeling off. The floors in the kitchen, entry and part of the dining area are completely warped and water is literally seeping from between the boards. We called maintenance and they took a video of the water squishing out and of the damage as proof that were not the cause. The maintenance man was surprised the floors were in this shape and said he would notify the homeowner immediately. We never received a call/text/e-mail from the owner apologizing or even acknowledging the issue. The unit was spotless and appliances worked properly but we discovered the dryer vent hose was completely shredded and there were ants were coming from beneath the wet floor, the utility closet and they were in the smaller bathroom. We called maintenance two more times and they took care of the dryer and sprayed for ants. I would absolutely go back to the Windsor Hills Resort but I would not stay in this unit again. There is an elevator to easily access the upper floors and nice trash benches outside each unit where the trash is collected 5 days/week. The amenities and the distance to Disney make the resort perfect. I gave it a 2 star rating because you shouldn't have to constantly wipe dirty (possibly moldy) water up every time you enter the dining/kitchen area. It was gross and I wish I had asked to be moved somewhere else.