I do not like leaving a negative review at all. I believe the first step would be to resolve with host / property manager. I did. Nothing got resolved. I contacted the day of check in about 3 issues : a used condom found in the night table in the kids bedroom that the kids found, the master bathroom shower did not work or turn on, so we had to use the kids shower, and the master bathroom toilet was unstable, moving when you sat or stood up. I did receive a response from the the property management shortly after (only time they responded) that said they put a ticket in plus apologized for housekeeping not finding the used condom . Nobody came the next day, nor called. I emailed. Nobody came nor called the 3rd day. I emailed. Nobody came or called the 4th day. I emailed. Nobody responded to the emails. The day of check out on the 5th day and Nobody ever responded after the very first initial email. Perhaps it was something that couldn't be fixed during that stay; however, communication is key. There is no way that the previous people didn't report these items not working. If we were made aware that they weren't working, would have been better, offer a discount or partial refund for the amount of money paid for this. Nothing. Things happen, things can be overlooked, but don't ignore the tenant, that is wrong.The good things were that the condo is spacious enough for a large family. The amenities are nice, pools, work out room, easy access to beach.