Découvrez un coin de paradis sur cette plage très bien notée.
Piscine chauffée
Nagez confortablement toute l’année dans la piscine chauffée, une caractéristique rare à cet endroit.
À quelques pas du rivage
L’hébergement est bien noté pour sa plage à proximité, un endroit idéal pour la nage et les bains de soleil.
Découvrez des points d’intérêt à proximité
Visitez beach à quelques minutes à pied
9 chambres10 salles de bain ou plus18 personnes
Commodités populaires
Piscine privée
Baignoire à remous sur place
Stationnement sur place disponible
Animaux de compagnie acceptés
Cuisine
Laveuse
Explorez la région
Nags Head, NC
beach
Place, beach
3 min à pied
Full Throttle Speedway (circuit automobile)
Place, Full Throttle Speedway (circuit automobile)
5 min à pied
Jennette's Pier
Place, Jennette's Pier
2 min en voiture
Manteo, Caroline du Nord (MEO-Aéroport régional de Dare County)
Airport, Manteo, Caroline du Nord (MEO-Aéroport régional de Dare County)
14 min en voiture
Chambres et lits
9 chambres (18 personnes)
Chambre 1
1 très grand lit
Chambre 2
1 très grand lit
Chambre 3
1 très grand lit
Chambre 4
1 très grand lit
Chambre 5
1 très grand lit
Chambre 6
1 très grand lit
Chambre 7
2 lits superposés (1 place)
Chambre 8
1 très grand lit
Chambre 9
1 très grand lit
10 salles de bain, 2 salles avec toilette et lavabo
Salle de bain 1
Toilettes
Salle de bain 2
Toilettes · Douche uniquement
Salle de bain 3
Toilettes · Douche uniquement
Salle de bain 4
Toilettes · Douche uniquement
Salle de bain 5
Toilettes · Douche uniquement
Salle de bain 6
Toilettes · Douche uniquement
Salle de bain 7
Toilettes · Douche uniquement
Salle de bain 8
Baignoire ou douche · Toilettes
Salle de bain 9
Toilettes · Douche uniquement
Salle de bain 10
Toilettes · Douche uniquement
Salle de bain 11
Toilettes · Douche uniquement
Salle de bain 12
Toilettes
Espaces supplémentaires
Terrasse en bois ou patio
Cuisine
Salle à manger
À propos de cet hébergement
Sweet Carolina, finalement exceptionnel Nags Head Property
Bienvenue à Sweet Carolina par KEES Vacations
Avec son style impeccable, ses commodités et son grand gazon en bord de mer, Sweet Carolina a un style qui lui est propre. Réunissez famille et amis pour une escapade parfaite à la plage. Sweet Carolina dispose de 9 chambres principales et peut accueillir jusqu'à 18 personnes.
Sweet Carolina est destiné à élever le niveau de référence sur l'expérience de vacances de votre famille avec sa grande pelouse, sa grande piscine, son design côtier moderne et luxueux ainsi que ses couleurs et son décor optimistes. Parfait pour les réunions de famille, les vacances, les petites retraites d'entreprise et les mariages, jusqu'à 150 personnes. Après avoir vu cette propriété exceptionnelle de Nags Head, vos cœurs seront tout simplement chez nous.
Cette propriété de vacances de premier choix dispose de plus de 7 000 pieds carrés de surface sous le toit avec 9 chambres à coucher bien aménagées, 10 salles de bain complètes et 2 salles de bain partielles. Doté d'espaces de rassemblement à chaque étage, il n'est jamais difficile de trouver une activité de groupe ou un peu de solitude. La place de divertissement extérieure est un tourbillon de plaisir et d’excitation.
Un bar couvert de tiki promet des après-midi et des soirées de rire et de divertissement. La piscine chauffée sur mesure de 16 x 37 cm offrira des heures de détente à tous les membres de votre groupe. Le bain à remous pour 8 personnes dissipera simplement tous vos soucis. Allé fishin 'Cuire le dans le grill. Enfin, la promenade en bord de mer mène à une terrasse surplombant les dunes, puis à la plage de sable fin et à l’Atlantique hypnotique.
Sweet Carolina est la résidence de vacances idéale pour les clients les plus exigeants. Son attention extrême aux détails et son hypothèse de dépense minimale en matière de décoration et de commodités en font le summum du luxe des Banques extérieures et le seul choix possible pour votre prochaine aventure sur cette magnifique île.
** Les clients qui amèneront leur animal de compagnie pendant leur séjour dans des maisons acceptant les animaux de compagnie devront s'acquitter d'une taxe unique de 135 $ par animal de compagnie. 00 **
** Les piscines privées chauffées ouvriront le 1er avril et fermeront le 1er novembre (frais supplémentaires pour le chauffage de la piscine). Les piscines et les cuves thermales sont nettoyées chaque semaine et au plus tard à 6 heures. m. le jour de l'arrivée.**
Ajoutez des dates pour connaître les prix
Hébergements similaires
5725- A Dream Vacation, Experience luxury, an oceanfront retreat in South Nags Head
Whalebone
5725- A Dream Vacation, Experience luxury, an oceanfront retreat in South Nags Head
Heated pools are April 1- November 1
Additional fees may apply for pool heating
Renseignements importants
À savoir
Nº de l’hébergement : 4536943
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont autorisés sur place
Note du propriétaire : Additional fees may apply
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
À propos du quartier
Nags Head
cette maison de vacances vous donne rendez-vous à Nags Head au bord de l'eau, dans le quartier Ocean Side Court. Si l'emblématique Wright Brothers National Memorial figure parmi les incontournables, ne sous-estimez pas les sympathiques Outer Banks Beaches et Jockey's Ridge State Park, qui vous invitent à admirer la beauté naturelle des lieux. Envie de passer la soirée à l'extérieur ? Les sympathiques Miller's Waterfront Restaurant et Tale of the Whale vous attendent. Les points d'eau de la région raviront les amoureux de sport nautique, qui pourront s'éclater grâce à différentes activités telles que le jet-ski, le kayak et le ski nautique. Vous préférez vous dépenser au grand air ? Optez plutôt pour les balades en vélo.
Full Throttle Speedway (circuit automobile) - 5 min à pied - 0.4 km
Tanger Outlet Center (centre commercial) - 16 min à pied - 1.4 km
Jennette's Pier - 2 min en voiture - 2.0 km
Nags Head Golf Links (parcours de golf) - 3 min en voiture - 3.0 km
Transport
Aéroport régional de Dare County (MEO) - 12 min en voiture
Restaurants
Blue Moon Beach Grill - 4 min en voiture
Sonic Drive-In - 2 min en voiture
Miller's Waterfront Restaurant - 12 min à pied
KFC - 2 min en voiture
Sam & Omie's - 18 min à pied
Foire aux questions
Sweet Carolina Oceanfront + Pet Friendly + Pool possède-t-il une piscine?
Oui, cet établissement propose une piscine. L'endroit possède notamment une piscine chauffée.
Combien cela coûte-t-il de séjourner à Sweet Carolina Oceanfront + Pet Friendly + Pool?
En date du 10 juill. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Sweet Carolina Oceanfront + Pet Friendly + Pool le 6 déc. 2026 commencent à 909 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.
Sweet Carolina Oceanfront + Pet Friendly + Pool accepte-t-il les animaux de compagnie?
Oui, cet hébergement accepte les animaux de compagnie.
Combien coûte le stationnement à Sweet Carolina Oceanfront + Pet Friendly + Pool?
L’hébergement dispose d’un stationnement sur place.
À quelle heure est-il possible d'arriver à Sweet Carolina Oceanfront + Pet Friendly + Pool?
L’arrivée est possible à partir de 16 h.
À quelle heure doit s'effectuer le départ à Sweet Carolina Oceanfront + Pet Friendly + Pool?
Le départ est à 10 h.
Où se situe Sweet Carolina Oceanfront + Pet Friendly + Pool?
Ocean Side Court - propriété de vacances se trouve à moins de 15 minutes de marche des sites suivants : Full Throttle Speedway (circuit automobile), Mutiny Bay Adventure Golf et First Flight Adventure Park. Miller's Waterfront Restaurant et Tanger Outlet Center (centre commercial) se trouvent également à moins de 2 km.
Avis
9,0
Merveilleux
Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Fantastic property right on the ocean with plenty of room and things to do.
Frank G.
Séjour de 7 nuits en mai 2026
VrboOwner a répondu le 6 juin 2026
Thank you for sharing your feedback. We’re delighted to hear you enjoyed the property, the oceanfront location, and all the space and activities available. We hope to welcome you back for another great stay.
Avis vérifié
10/10 – Excellent
Jeremiah R.
26 avr. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Beautiful home
Jeremiah R.
Séjour de 7 nuits en avril 2026
VrboOwner a répondu le 27 avr. 2026
Thank you for the review! We are glad you enjoyed your stay! We hope to welcome you back soon!
Avis vérifié
10/10 – Excellent
Rayven C.
19 avr. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
This was the best home we have stayed at in OBX. The house was identical to the pictures and everything was professionally cleaned. The views are unbeatable and the beach access was a great perk to have! My family and I will definitely be staying here for any future visits!
Rayven C.
Séjour de 5 nuits en mars 2026
VrboOwner a répondu le 19 avr. 2026
Hi Rayven, thank you for your review! We are happy to hear that you guys enjoyed the home. We are glad to see that the home was perfect for you guys and that the views and beach access was perfect for y'all. We are excited to host you again in the future!
Avis vérifié
10/10 – Excellent
Voyageur vérifié
23 mars 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great place! Beautiful!
Voyageur vérifié
Séjour de 3 nuits en mars 2026
VrboOwner a répondu le 24 mars 2026
Thank you for taking the time to leave a review. We are so glad to hear you enjoyed your stay. Please contact us again when you want to book your next beach trip. We would love an opportunity to host you again!
~ KEES Vacations
Avis vérifié
6/10 – Acceptable
Fahid A.
31 mai 2026
Points forts : Arrivée, communication et emplacement.
Points faibles : Propreté
The property is a great location and is beach front. It has great views to the beach. However, I was disappointed with the cleanliness of the property. There was stains on the comforters, bathrooms with hair in sinks and showers, braces rubber band on floors, wooden skewers in the loan which is dangerous. Also, pool was very dirty. I think the location is great but cleanliness is questionable. Overpriced for sure. Expected high level of cleanliness. They do communicate well because when I reported it, they brought in a cleaning crew next day and a pool boy to help with cleaning the pool and property.
Fahid A.
Séjour de 3 nuits en mai 2026
Avis vérifié
10/10 – Excellent
Bob H.
30 déc. 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
The location of the property is fantastic. It's a large house so everyone was extremely comfortable. The beach access was great, and the weather was wonderful for late December. Would recommend this property especially for large groups.
Bob H.
Séjour de 7 nuits en décembre 2025
VrboOwner a répondu le 30 déc. 2025
Hi Bob, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. We are glad to see that the home was large and comfortable for you as well as the weather. We hope to host you again in the future!
Avis vérifié
10/10 – Excellent
Whitney P.
23 janv. 2026
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Perfect!
Whitney P.
Séjour de 5 nuits en janvier 2026
VrboOwner a répondu le 24 janv. 2026
We are glad to hear your stay was perfect! Thank you for your review. We hope to host you again soon.
Avis vérifié
10/10 – Excellent
Michelle S.
19 mai 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Family Fishing/Beach Trip
Wonderful beach front property large enough to accommodate our group!
Michelle S.
Séjour de 3 nuits en mai 2025
VrboOwner a répondu le 19 mai 2025
Hi Michelle,
Thank you so much for the 5-star review! We're thrilled to hear that you enjoyed the beachfront property and that it comfortably accommodated your group. It was a pleasure having you, and we hope to welcome you back for another great stay in the future!
-KEES Vacations
Avis vérifié
10/10 – Excellent
Michelle D.
18 nov. 2018
The house was amazing and very well laid out for our group.
We were there for a 50th bday and it was wonderful. Loved the daily cleaning service and view was killer.
Michelle D.
Séjour de 3 nuits en novembre 2018
VrboOwner a répondu le 18 août 2023
Hello Michelle,
Thank you for your kind words and taking the time to write your review! We are very glad you and your group enjoyed the home, its views and its amenities. We hope you all had a wonderful birthday celebration and a great vacation. It was a pleasure to host you! Best wishes - KEES Vacations
Avis vérifié
10/10 – Excellent
Felicia H.
29 mars 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Spring break get away
Excellent views. All rooms with bathrooms wonderful touch. Wish there was better selection of kitchen appliances but overall great stay with family and friends.
Felicia H.
Séjour de 6 nuits en mars 2025
VrboOwner a répondu le 30 mars 2025
Hello Felicia,
Thank you so much for your wonderful review! We're so glad you enjoyed the amazing views and the convenience of having bathrooms in all rooms. We appreciate your feedback about the kitchen appliances and will definitely consider that for future improvements. It’s great to hear you had a memorable stay with your family and friends, and we hope to welcome you back soon!
Thank you,
KEES Vacations
Avis vérifié
10/10 – Excellent
Deborah H.
27 sept. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
OBX getaway
We loved our stay at Sweet Carolina. The house was very spacious with lots of outdoor space to enjoy.
Deborah H.
Séjour de 7 nuits en septembre 2023
VrboOwner a répondu le 27 sept. 2023
Thank you for your review, Deborah, we are happy to hear you enjoyed your stay and hope to host you in the future.
Avis vérifié
10/10 – Excellent
Sean D.
28 juill. 2024
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Great Place
Fairly new and well kept! Nice design of rooms.
Sean D.
Séjour de 8 nuits en juillet 2024
VrboOwner a répondu le 29 juill. 2024
Hello Sean, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay. We hope to host you again in the future.
Avis vérifié
10/10 – Excellent
Sherri L.
14 juin 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Amazing vacation
The property was everything as promised.
We will be back next year.
Sherri L.
Séjour de 7 nuits en juin 2023
VrboOwner a répondu le 17 janv. 2024
Hello Sherri,
We hope you're doing well & thank you for your review. We are happy to hear that you enjoyed your stay with us & look forward to hosting you again.
Thank you,
KEES Vacations
Avis vérifié
10/10 – Excellent
Donna S.
31 juill. 2023
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
An amazing place to stay!
We had 16 people ranging from 5 months old to 70 years old and this house was perfect for a large group - plenty of space for all. All the amenities were utilized - the beach, pool, movie theater room and the game room. We all thoroughly enjoyed our stay.
We had an issue with the 2nd floor air conditioner and the property management company was very easy to work with.
Donna S.
Séjour de 7 nuits en juillet 2023
VrboOwner a répondu le 18 août 2023
Thank you for your review, Donna, we are happy you enjoyed your stay and hope to host you in the future.
Avis vérifié
10/10 – Excellent
Chelette J.
5 janv. 2018
Beautiful Home!!
We stayed during the NYE weekend for 4 nights. The house was perfect for our family size and the bunk bedroom was a bonus for us, as it is not mentioned in the listing but it really helps if you have children. The views from sunrise to sunset were just perfect! The complimentary daily service for linens and trash was a big plus. We will definitely will try to book this house again. We loved everything about the house!!!
Chelette J.
Séjour de 4 nuits en décembre 2017
VrboOwner a répondu le 18 août 2023
Hello Chelette,
Thank you for the kind words! We are so happy to have made your holiday a success! We are definitely looking forward to hosting you again!
Until then,
KEES Vacations
Avis vérifié
8/10 – Bien
William S.
16 juin 2025
Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Pretty much a great week. One issue we had was we lost hot water for two days. I understand these things happen but I was not getting updates from the property mgmt team and had to continue calling them to get a response. With this we couldn't shower or do dishes the last day we were there. I felt an offer of a credit would have been nice but received not even an 'I'm sorry for the inconvenience' message
William S.
Séjour de 7 nuits en mai 2025
Avis vérifié
6/10 – Acceptable
Erica F.
14 oct. 2019
Points forts : Arrivée, emplacement et exactitude de l’annonce.
Vacay
I would have given 5 stars but we ran out of gas in the middle of cooking breakfast and we didn’t get gas or hot water until 7-7:30 that evening. Very inconvenient. Also, the floors in the bathrooms were very dirty. A couple of the people complained about their bathrooms. The house is gorgeous, but it looks as though the cleaning crew just straightens up vs. cleans.
We had a great time in the house. We only suggest making sure there is plenty gas before guest arrival and hiring a new cleaning crew.
Erica F.
Séjour de 5 nuits en octobre 2019
VrboOwner a répondu le 18 août 2023
Hello Erica,
Thank you for taking the time to write your review and feedback regarding your visit. We want to apologize for the cleanliness concerns you encountered, as well as the propane and hot water issues during your stay. Thank you for contacting our team and offering your feedback immediately; our team was happy to assist with ensuring you and your party had gas and hot water for the remainder of your stay. KEES strives to ensure a comfortable and convenient visit for all of our guests, and regret that the home was not completely up to our standard upon your arrival. We do hope that you all otherwise had a pleasant time in the home, and were able to utilize its features and amenities! It was a pleasure to host you, and we sincerely hope that we have the chance to host you again in the future. Until then, warm wishes - KEES Vacations
Avis vérifié
10/10 – Excellent
Traci W.
9 mars 2018
Aside from the nor'easter, it was a great time!
What a fabulous house! My husband and I rented Sweet Carolina to celebrate our daughter's 18th birthday. The kids took over the lower level and had a blast. The pool table, shuffle board, arcade and movie rooms were put to good use. Each bedroom is a master suite with its own bathroom so the kids had plenty of room to spread out. Aside from the group venturing upstairs to eat meals, my husband and I had the top level basically to ourselves (what a view!) which was nice. Kitchen is well stocked with the basics for cooking. Since the house sleeps 18, I would suggest they have a much larger griddle for breakfast in addition to some extra large platters for serving. The sheets and towels need some turnover as I noticed old stains on several upon arrival. One of the arcade games was out of commission which was a bummer.
Minor things though compared to the overall experience of the home. Unfortunately, we couldn't take advantage of the hot tub or fire pit due to hurricane force winds but that obviously couldn't be helped. The kids have not stopped talking about what a great time they had. We will definitely be back!
Traci W.
Séjour de 3 nuits en mars 2018
VrboOwner a répondu le 18 août 2023
Hello Traci,
That sounds like a great birthday party for your daughter! We are thrilled that you all had such a fabulous time at Sweet Carolina besides that awful weather we had. Thank you for the suggestions, we will definitely take these into consideration for the future. Can’t wait to host you all again soon!
Warm wishes,
KEES Vacations
Avis ancien
10/10 – Excellent
Clayton E.
20 déc. 2017
Absolutely Fantastic!
We loved just about every inch of this house, from the comfy and relaxing third-floor living room and kitchen to the ground floor recreation room. There’s something here for everyone and every mood! I’d especially like to mention the awesome Star Wars pinball machine (which we certainly made use of!), and the excellent outdoor areas. Even in the winter, the decks and outside spaces are simply exquisite! Beach access is a breeze, and there’s ample room for parking multiple vehicles! I think our only (minor) gripes involve the beachfront Gazebo and the electronic/audio setup of the house. While it’s certainly picturesque, the gazebo construction involves a large bench on the beach side of the structure, which nearly totally blocks the beach view! My recommendation would be to mirror other nearby gazebos and simply have a rail and flat bench, in order to not block the view! As far as the electronics are concerned, they are all top of the line and integrated together, however they can be tough to operate correctly! It took us about 3 days to figure out how to properly use everything! I’d recommend a manual or walkthrough of some sort, to assist using the electronics.
Overall, the house and location are simply exquisite! The perfect site for wedding parties, corporate gatherings, family reunions, or group couples’ getaways!
Clayton E.
Séjour de 6 nuits en décembre 2017
VrboOwner a répondu le 18 août 2023
Hello Clayton,
We are so happy that you enjoyed your stay at Sweet Carolina! Unfortunately, some building codes have changed for the dune decks since others in the area have been built, but I will send this along to our developer to see if they can design them any differently. We will also look to creating a page in our orange information binders for the electronics of the home. We usually put them on the walls next to the electronics, but sometimes they get lost. We do value your business and hope to host you again soon!
Until then,
KEES Vacations
Avis vérifié
8/10 – Bien
Steve C.
25 mars 2024
Points forts : Arrivée, emplacement
Points faibles : Communication
Disappointing
The house is nice. Good layout.
Comfortable beds. Kees is the property manager. We called at 6 pm to report no soap, dishwasher pods, hand towels, etc. No response until following afternoon. So we had to go buy all that. The house needs a deep cleaning. No soap in the bathrooms- dispensers empty. Power outage Fri night caused alarm to trigger. Juan with Kees very helpful.
Vivian with Keys is a problem. After being on the phone with someone for 20 minutes trying to fix it, got a call from Vivian which starts the call with “I need to know more than an alarm is going off. She was rude until I told her I had spent all that time on the phone and given the person all of the details. It took a couple of hours to resolve. The kitchen supplies are cheap, old and gross. Furniture stained badly. While the house was nice, I wouldn’t stay here again. Second bad experience I have had with Kees property management so I’d steer clear of them as well.
Steve C.
Séjour de 3 nuits en mars 2024
VrboOwner a répondu le 28 mars 2024
Thank you for taking the time to provide feedback on your recent stay at our property. We're glad to hear that you found the house to have a nice layout and comfortable beds; however, we sincerely apologize for the inconveniences you experienced during your stay.
We regret that you encountered difficulties with the availability of amenities such as soap, dishwasher pods, and hand towels. I did see that we did end up bringing you all the supplies needed after we were made aware. We apologize for any inconvenience this caused. We strive to address guest concerns promptly.
Regarding the cleanliness of the house, we apologize for falling short of your expectations. However, the home was cleaned and inspected prior to your arrival and time stamped pictures were taken and we did not find or see anything wrong with the cleanliness to validate your claims. Maintaining a high standard of cleanliness is a priority for us.
We're sorry to hear about the power outage and the subsequent inconvenience caused by the alarm triggering. KEES cannot control when the power goes out or when it will get restored. The alarms can be challenging at times and may take a while to trouble shoot the problem. The more information you can give us the easier it is to fix the problem. Sometimes we have to ask questions to figure out the solution in a timely fashion. We appreciate your patience and cooperation during the resolution process, and we will work to prevent similar issues in the future.
We are sorry to hear about your interaction with a staff member and we hold our staff to high standards of professionalism and customer service, and after investigating this, it is understood that this staff member was trying her best to get the situation handled as quickly as possible without having to involve more departments. We did not want the police department to have to show up along with the fire department when we could have walked you through it as easily as possible.
We take your feedback seriously and will use it to make improvements to our property and services. We understand your frustration and apologize for any negative experiences you had during your stay. We hope that you will reconsider staying with us in the future, as we would welcome the opportunity to provide you with a much-improved experience.
Thank you again for sharing your feedback, and we hope to have the chance to regain your trust in the future.
Avis vérifié
6/10 – Acceptable
Jeremy K.
14 déc. 2018
Beautiful Property - Not so great management
The great:
Beautiful view, home is basically brand new, large space for families, 3 dishwashers, 3 fridges, movie theater room is EXCELLENT, all rooms are master suites (with the exception of the bunk bed rooms) so everyone wins, short walk right up to the beach and beautiful views.
The not so great:
When we arrived, all of the lights on the decks and patios were burnt out. We also noticed the fireplace wasn't working. We called management that night (around 5:30 - 6) to say that we wanted someone to come fix the lights and the fireplace. They said they would send someone out ASAP. No one arrived and we called back again 3 more times the next morning asking for someone to come fix the fireplace. It's November in the OBX, what else are you doing besides drinking/eating in your house and enjoying the views with a warm fireplace? Finally about 2 hours later, a very nice maintenance man shows up to replace all of the bulbs and informed us that the fireplace is out of service and they had to order a new part. We were pretty angry - we booked this house for many reasons but the fireplace was definitely one of them. Management made no mention that the fireplace was completely out of service and said nothing in the 4 times that i called. When you spend a lot of money for a 3 night stay in a brand new house, you expect the facilities to be in working order, ESPECIALLY the fireplace for a home stay in November. Was frustrating to say the least - let alone going our first of only 3 nights at this property with no working lights on the back decks.
Jeremy K.
Séjour de 3 nuits en novembre 2018
VrboOwner a répondu le 18 août 2023
Hello Jeremy,
We sincerely appreciate you taking the time to provide us with this feedback. We are very happy that you enjoyed the home and the majority of your stay! We do apologize for the deck and patio lights not being replaced before your arrival, and for the fireplace being nonoperational during your trip. We're glad our maintenance team could come out the next day to replace the bulbs. A work order has been made to address the fireplace as well. We understand not being able to use it during this time of year was frustrating. We hope the movie theater room made for a great night in, and are glad to hear you loved the amenities of the home! We hope to have you stay with us in the future as it was an absolute pleasure to host you! Warm wishes and happy holidays!
- KEES Vacations
Avis vérifié
6/10 – Acceptable
William S.
8 juin 2026
Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication
Stayed at this house the past two years. House was excellent, but I was not impressed with the rental company. They were very unresponsive to issues that we had. Last year it was a hot water heater that was down for a day and a half and this year a leaky gas grill. The only time I got an update from them was when I contacted them looking for an update and they never came out to address the grill issue this year.
William S.
Séjour de 5 nuits en mai 2026
VrboOwner a répondu le 22 juin 2026
Thank you for choosing to stay with us again and for taking the time to share your feedback. We truly appreciate your loyalty over the past two years and are delighted to hear that you enjoyed the home itself. We sincerely apologize for the frustration you experienced with our communication and response to maintenance concerns. We understand how disappointing it is to have to repeatedly reach out for updates, and we regret that you felt unsupported during your stay. While we strive to address issues as quickly as possible, we recognize that we fell short of the level of service you expected, particularly regarding the grill concern. Your comments have been shared with our team so we can improve our communication and follow-through when maintenance issues arise. We value your feedback and hope we will have the opportunity to provide you with the seamless experience you deserve on a future visit.
Avis vérifié
6/10 – Acceptable
Tiffany S.
5 déc. 2022
Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté
Not well maintained Dirty and had roaches
The house is very nice. But not we’ll taken care of. The first hour we arrived the toilet in the third level overflowed to the second floor bathroom. We found a dirty diaper underneath the bed, The basement level had roaches. They were in the dishwasher and under the couch. The carpets in the rooms were stained. The couches were dirty and torn. The refrigerator had missing shelves. The fireplace was broken. The grill was dirty beyond use. I could deal with everything but the roaches. I’m so afraid I may have taken one home. If you stay at this property please check your bags
Tiffany S.
Séjour de 4 nuits en décembre 2022
Avis vérifié
10/10 – Excellent
Paula S.
24 juill. 2022
Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Fantastic OBX family reunion,
Very clean. The kitchen was well-stocked with dishes and cookware. There are 9 king sized en-suite rooms, plus a “bunk room” with two single over double bunk sets, also with bathroom. The pool was a big hit and the beach access is excellent. We had a problem with the TV at the end of the week. Overall a wonderful stay for our large family.
Paula S.
Séjour de 7 nuits en juillet 2022
Avis vérifié
6/10 – Acceptable
Lori S.
13 juill. 2022
Points forts : Communication, emplacement et exactitude de l’annonce.
Points faibles : Propreté, arrivée
Not clean
We arrived and had to wait 45 minutes to get into the house. The cleaning crew was not close to being finished, but did the best they could to get it done. They also brought in extra workers to help. We started to move in anyway. The cleaning crew was super apologetic, but said it was the worst mess they walked into to clean after a group. They also said there was a wedding before us and they had to do so much picking up and rearranging of furniture before they could even get to the cleaning. The outdoor furniture was very much in a disarray, cushions torn etc. Inside sectional on main living space torn. Blinds in bunk room are shredded. We made a “short list” of some of the other issues.
No tp in any of the bathrooms
Bathrooms not clean
Food on bedroom floors
Hair in bunk room
Fruit loops under bed
Wads of Tp on floor in 1/2 bathroom
Not enough towels in the bedrooms
Twin sheets and towels in the washer unwashed
Refrigerator shelves missing and/or broken
Soap dispensers not filled.
Hole in screen on third floor street view bedroom
Again, the cleaning crew did the best they could with the hand they were dealt. They were very apologetic and very accommodating. We really felt bad for them. We were also concerned that it would appear that we left the house in this condition.