*Ground Floor* 1 Bedroom @ Phoenix IV

Thank you so much for your rating! However it sounds like though it was an overall positive trip, there were still some issues during your stay. We set high standards here at Brett/Robinson, and highly value your choice to vacation with us. We will forward this to our management team and work to get it right.

Hi Marty, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the condo, as well as the pool and beach access. We truly appreciate your suggestions regarding room-darkening curtains and parking fees—they’re very helpful for us to consider for future improvements. We are very sorry to hear about your husband’s experience and want to assure all our guests that the cleanliness and comfort of our properties are a top priority. We take reports like this seriously and encourage guests to notify management immediately so any concerns can be addressed promptly. We are pleased to let you know that the issue you encountered has been taken care of. We appreciate your feedback and hope to have the opportunity to host you again under better circumstances.

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

Thank you so much for your rating! However it sounds like though it was an overall great trip, there were still some issues during your stay. We set high standards here at Brett/Robinson, and highly value your choice to vacation with us. We will forward this to our management team and work to get it right.