The hotel supposedly upgraded my room and it was not an upgrade what so ever. The showerheads either were clogged with sediment and not working, some worked, some trickled. The tub had two sets of faucets and only one side worked. The shower was a dual shower. One was child and the other was like warm. There was peeling paint on the ceiling, missing shower rack, missing toilet paper holder, smashed door latch, sliding door to the balcony did not lock, there was a security camera in the room with tape over it, and in one place the drywall was falling off the wall. I bright this to the attention of the front desk host and she acted like she could care less. Also, two days ago two house cleaners were arguing out in the hallway extremely loud. In addition to all that, I sent a question to the host on VRBO and he never responded. Very disappointed. I really hope you world consider a refund. I have pictures to back my story.