Freedom By The Sea II with ocean views, 2 pools, tennis & gym - steps to beach

Hi Elizabeth, We are so happy to know that we were able to make your stay better. Thank you for reaching out regarding the sandals at the property, we have reached out to our local team. If you have not heard back from our team in the next 72 hours please dont hesitate to reach out to our 24/7 guest service line. You were wonderful guests and we look forward to hosting you again soon. -The Turnkey VR Team

Hi June, Thank you so much for taking the time to leave a review! We appreciate your feedback and are so happy to hear that you enjoyed your stay with us. You were the perfect guests, and we hope to host you again in the future! - The TurnKey VR Team

Hi Rachel, Thank you for taking the time to leave this review and helpful feedback! We’re thrilled to hear that you had a great stay with us. Please let us assure you that we value your feedback, and your recommendation about the shower heads has been passed along to the homeowner for consideration. By the way, you were perfect guests, and we look forward to next time! -The TurnKey VR Team

Hi, Lauren, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. We sincerely apologize for the issues you experienced during your time with us. In spite of that, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement. We hope to host you for a truly carefree and enjoyable getaway in the future.

Hi Carolyn, Thank you for taking the time to share your experience with us. We’re thrilled to hear you had a comfortable stay and hope that you made yourselves right at home. You were nice guests, and we cannot wait to host you again.

Hi Jessica, Thank you for taking the time to leave this review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we have thoroughly cleaned the home for future guests. Next time, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. By the way, you were excellent guests, and we can’t wait to have you stay with us again! -The TurnKey Team

Hi Oko, Thank you for taking the time to leave this review. We are sorry to hear about the issues you encountered and for any inconvenience this caused as well. Here at TurnKey, we strive to offer impeccable customer service before, during, and after your stay. Please know that we have sent our local Operations Team out to the home and everything you've mentioned has since been addressed and resolved. Next time, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. By the way, you were excellent guests, and we can’t wait to have you stay with us again! -The TurnKey VR Team

Hi Jennifer, Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience with us was not as great as it should have been. Here at TurnKey, your feedback is highly valued, and although we do try our best to offer the most impeccable service possible, there are times when we fall short of that. Please know that we've since resolved the issues with the dehumidifier, parking burned mess, and replaced the parking passes for future guests. Rest assured our local team is following up on everything else you’ve mentioned and will make sure each of your concerns is addressed. While bed preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and keeping our properties in perfect shape. If there is anything we can follow up on to make your experience with us better, please feel free to reach out any time and let us know. -The TurnKey Team

Hi Billy & Andrea, Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service before, during, and after your stay. With regard to the noise complaint you received, TurnKey follows up on all reported disturbances to ensure we are being good neighbors to those around us. That being said, we do apologize if the notice you received was in error. We do wish we could have extended an earlier arrival for you, unfortunately, we were unable to do so this time. Please let us assure you that we will review your concerns with the security guards so all of our guests feel welcome. We value your feedback, and your comments about the pool, and cookware & utensils have been passed along to the homeowner. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and keeping our properties in perfect shape. If there is anything else we can do for you, please reach out to our 24/7 guest hotline and let us know. -The TurnKey VR Team

Thank you for the five-star review! Glad the condo was perfect for your family of four and that cleanliness met your expectations. Wonderful to hear the location — just steps to the pool and beach — made your stay so convenient with restaurants and grocery stores nearby. We look forward to hosting you again!