From a partner site
2/10 Terrible
ashley
Mar 28, 2019
here is my story; tried to book the house over a month before the date and got an immediate reply
here is my story; tried to book the house over a month before the date and got an immediate reply from homeaway saying that the host had 2 days to reply. Never got any reply EVER not from him or homeaway. 4 days before i sent him a mail and saw that the dates were open. I did not hear from him that day or the next, so with 2 days to go i got a place on Airbnb - obvio.
Then i got a mail from vrbo or homeaway saying something about checking in so i told them no thanks and they said that the host would not return the money???????
ABSOLUTELY STUPID AND RIDICULOUS because i continued trying to get the business to understand that they never sent anything and even checked my spam.
So i dont know Matias or the house - all i know is that is wanted to keep my money even after extensive mails informing him of the truth of the situation.
So the place might be wonderful, ,but the host was totally uncooperative and pretty darn greedy.
My advice to people thinking about renting this place? Well, be careful of homeaway and good luck with Matias - I am sure he might be a fine person and a great host, but we will never know.
Ashley - a five star client/visitor - never a bad review over 7 years of traveling.
Stayed 2 nights in Mar 2019