The house itself was very nice, new and clean. However, the garbage only goes out on Thursdays so when we arrived the garbage bins were full of garbage from the previous travelers. Also, the garbage bins are located right in front of the entrance door. Even after the garbage was picked up, the large trash bins still smelled horribly. They need to cleaned and bleached. I wouldn’t care if they were not at the main access door. Every time we walked in the house we had to smell this awful stomach turning smell. Also, we were not able to check in until after 4- none called me I had to call multiple times to see the status so that was annoying. Turns out the elevator wasn’t working so that was the hold up, but it was fixed the next day. Another concerning issue for me was that at 3 am the fire alarm went off for a low battery, and it was continuous that it woke up the entire house and it was a terrible night for children and adults. When we called the rental company, they didn’t get back to me until 9 am. Still I had to call. It was eventually resolved but not until after 4 pm!! The lady on the phone that I spoke to was lovely and understanding. I just couldn’t believe that none was available in the middle of the night for maintenance or to come and stop this alarm. There was a person that I spoke to, but they just said ok we will relay the message.