リラックスできる素晴らしいマウンテンビューの高級コンドミニアム!! 許可ID＃161

Thank you so much, Mary! I truly appreciate your kind review. I’m glad you enjoyed the amenities and the beautiful location next to the Prescott Preserve. It was a pleasure hosting you, and I hope to welcome you back again.

Pleasure was all mine , Barry! I look forward for your next visit!

Thank you so much for your wonderful review, Cynthia! I truly appreciate your kind words. I’m so happy to hear that you enjoyed the condo, the peaceful surroundings, and the beautiful grounds. The walking paths at the Prescott Preserve are such a special bonus, and I’m glad you were able to enjoy them along with the pool and spa. It means so much to me that you found everything clean, comfortable, and well equipped — and especially that you felt well taken care of during your stay. Hosting thoughtful guests like you makes it such a pleasure. You are welcome back anytime, and I truly look forward to hosting you again!

Thank you, Mike!!!

Thank you , Claudia!! You are a great guest to host! All the best..

I look forward to hosting you again on your next visit! Thank you!!

Thank you!

Pleasure was all mine. Thank you for your kind workds .

Curtis and Diane, were great guests. They followed all the rules of my condo. They communicated with me very clearly for all their needs and questions. I highly recommend both to any VRBO host. All the best !! Thank you

Hi LINDA, Thank you so much for your kind words. Pleasure was all mine having you and your lovely family to stay at my condo. I look forward seeing you again.

Thank you for your feedback regarding your recent stay. I sincerely apologize for the aspects of the property that did not meet your expectations, particularly the concerns you raised about the couch comfort, the coffee maker overflowing, the condition of the blinds, and the enamel wear in the bathtub. While some of these items reflect normal wear over time, I take all guest feedback seriously and will be addressing these maintenance matters promptly to ensure future guests have a more comfortable experience. That said, I must address the significant damage discovered immediately following your departure. Upon receiving your message at checkout indicating that the bed was broken, I went to the property right away to personally inspect the issue. During that inspection — conducted the same day you vacated the property — I confirmed that the bed frame was indeed broken. In addition, I discovered that the side structure of the couch had also sustained damage. The couch damage was not mentioned in your message and was only identified during the post-checkout inspection. It is important to note that these issues were not reported at any point during your stay. Had I been informed when the damage was first noticed — particularly regarding the bed — I would have taken immediate action to assess and remedy the situation. Reporting the issue only upon checkout limited the opportunity to address it in real time. Following the inspection, I documented the damages thoroughly and have filed a formal damage claim in accordance with VRBO policies. The condition of both the bed and the couch after your stay clearly indicates damage beyond normal wear and tear. While I regret that certain aspects of the property did not meet your comfort standards, the structural damage to the furnishings occurred during your stay and remains the responsibility of the booking party under the rental agreement. I believe in maintaining transparency and professionalism in all guest interactions, and I trust this matter will be handled appropriately through the established resolution process. Sincerely, Sossi Baghdadlian

Greg, it was my pleasure hosting you on your recent visit! Thank you for your support and feedback! All the best!

Thank you! I’ll be happy to check into your suggestions! Work in progress!!

Jim was a great guest! He requested for a toaster and I immediately accommodated his request. All accept for ones the delay response was the cause of the WiFi connections near my location.. I appreciate your review. Until the next time have a wonderful day..

Hello Kyle, It was my pleasure hosting you at my condo. I'm so happy I was able to assist you with all your needs :) I look forward to hosting you and your family again in the near future ! Respectfully yours, Sossi Bagham

It was a pleasure to host you! Thank you!

Thank you so much Randy! My hard work paid off! You are welcome to stay at my place anytime.. Glad to hear you enjoyed your stay.. All the best !

Hello Chris! In my profile I’ve mentioned about the bikes.. Yes, it’s available to rent.. I’m very clear with my instructions on the bikes.. I’m also available 24 /7 to answer any questions… I’m rather surprised after communicating with you several times you didn’t mention anything about the bikes , the TV nor the noises.. Due to COVID situation the screen door is not available and it’s also custom made.. We are waiting to find a solution to replace it as soon as possible… The TV in the guest room is not broken.. We are waiting for the handyman to be available to install it in the room.. You seemed to have been very happy with your stay when I reached out to you.. Have a blessed day and thank you for your review..

Judy, You didn't mention anything to me about how bothered you were of these issues you had experience. If it was something that you thought it was not to your standered you should've just asked and I would have been more than happy to send my cleaning crew to correct the supply issues. As for the toilet tissues we have experienced with the previous guests they have accessible disposed the toilet tissues in the stall and caused major pluming problems. Also, we've never had any issues with the wifi and at times I can not help if the remote battery dies. Sorry I couldn't keep you satisfied.. Thank you !

My previous guests never mentioned to me about the traffic noise. It’s a very quiet community.. But, Glad you enjoyed your stay!! Thank you

Hi Don! Thank you for your kind words. I'm happy to hear your stay was enjoyable. I will keep in touch with you on the refund as we have agreed. Stay healthy and safe. God bless!!!