2/10 Horrible
Paul P.
14 de jun de 2023
Aspectos negativos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Extremely Disappointing Stay
After coming over from Rome, we had a four day stay in Naples and it was horrific. To start the property manager arranged for someone to open the apartment and meet us with the keys but that person never showed up. If I did not have the sense to go up the stairs and knock on the door of the apartment to find the cleaning person there, we’d still be sitting in the lobby. The response from the property owner, Roberta, was “sorry, sometimes things get mixed up.” Huh? This was a big problem when I was communicating with her through Vrbo only and had no phone plan and needed internet to reach her. As for the apartment itself? The location was central to most of where we ended up going, but I had to figure that on my own because, unlike my Rome owner, no one was there to tell us where the hell we were in Naples. The area itself is quite poor and Naples in general is a garbage dump. Very dirty. The apartment was big enough but extremely run down with warped floors and mold in both showers and a broken knob on one of the shower doors. Very disappointed in the owner and Vrbo here. They need to better vet their landlords. Do not stay at this location.
Paul P.
Se alojó 4 noches en junio de 2023
