Dune Diamond - Nags Head MP 16.5, Oceanfront, Elevator, Heated Pool, Hot Tub, Pets OK, Flex Stays

Hi, Donald and thank you for your review of Dune Diamond! We look forward to seeing you again soon!

Thank you for your review of Dune Diamond, Deborah! We enjoy hearing such positive feedback and look forward to again exceeding your expectations the next time you visit!

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you had a wonderful vacation with your family and friends. It’s great to know that our location was convenient for exploring nearby attractions, enjoying the pier, and indulging in some delicious ice cream right across the street. We’re sorry that the weather wasn’t perfect, but we’re glad that it didn’t dampen your fun. We hope you enjoyed the jet boats, the Aquarium, and the dunes/gift shops as much as we enjoy having them close by. Looking forward to welcoming you back for another memorable stay!

Hi Janet. We're very glad to hear you enjoyed your stay and look forward to seeing you again soon!

We are thrilled that you enjoyed your Thanksgiving at Dune Diamond!

William, We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our guest are happy with their experience. I do see a service order in to have the dryer check out. Thanks for your support, we really appreciate it! See you on the Beach!

Hello Karen and thank you for your review of Dune Diamond! We're glad to hear that everything exceeded your expectations and we hope to have a chance to do it again soon!

Charles, Thank you for your kind words about the wonderful and spacious interior of Dune Diamond. We appreciate your feedback, and we've already created service orders to address the issues you mentioned in your review. Your satisfaction is our priority, and we look forward to welcoming you back for an even better experience in the future.

Thank you for your feedback. We’re sorry to hear about the issues you encountered with cleanliness and maintenance. This is not the standard we strive for, and we’re addressing these concerns with our cleaning and maintenance teams to ensure improvements are made. We’re glad you appreciated the space and the location, and we're happy to hear that your family enjoyed their time together. We value your input and hope to provide a better experience in the future.

Thank you, Jeffrey! We are glad you enjoyed your time at Dune Diamond and appreciate your feedback! We apologize that our cleaning crew has missed the goldfish under the dresser in the bunk room. The dryer has been assessed and does not appear to have any issues with the functionality, but when overloaded, it may take more than one cycle to fully dry. We hope to welcome you back to Dune Diamond again in the near future!

Linney, Thank you for letting us know about the gas and pool heat issues. We're glad to inform you that the owner has resolved the problem. You can expect an email from Beach with further details. We appreciate your understanding

Raymond! We are glad you and your family enjoyed your stay on the Outer Banks and your vacation at Dune Diamond!. We strive to deliver a great guest experience, and hope that you will continue to vacation with us for many years to come. See you on the Beach!

We're glad you enjoyed your stay at Dune Diamond, William! We also appreciate you brining those items of concern to our attention. As is nature's way, the dunes will change with the winds and tides. Still, we greatly appreciate the feedback and suggestions. These will be passed along for review.

Wow, Mary! We are so glad you and your family had an amazing vacation, and appreciate your feedback as well. We'd love to host them again at Dune Diamond the next time you visit the Outer Banks!

Thank you for taking the time to provide us with feedback regarding your stay at "Dune Diamond." We are happy to hear that you and your family appreciated the location of the home and floor plan. We regret to hear that you experienced some maintenance issues during your stay. We have our team assessing these items to ensure all have been remedied for future guests and apologize for the inconvenience that these items caused. We send our thoughts and prayers to the women that had tripped and hope she had a speedy recovery. We hope to have another opportunity to welcome you back to the Outer Banks again in the near future.

Thank you for sharing your experience, Anne. We appreciate your detailed feedback. We are glad you brought the maintenance items to our attention during your stay, so that they may be addressed as soon as possible. Our check-in window is typically between 4-6pm. This is to ensure ample time has been given so that cleaners can complete their work and so an inspector can check behind them. We apologize for any confusion that may have occurred. Still, we are glad that the whole family enjoyed their stay overall at Dune Diamond!

Kathleen, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention

Hi Charles, thank you for your review. We are so happy to hear that you enjoyed your time in the Outer Banks and enjoyed the home! We apologize for the issues you encountered and are glad to hear that you were pleased with our services. Thank you for being our guest and we hope to see you again next year!

Charlene, As you can see on other reviews, we are known for taking ownership and caring deeply about our guest. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team

Hi Beth, thank you for your review. We are so happy to hear that the home was perfect for you and your family! We apologize for the maintenance issues during your stay and will reach out to the rental manager regarding this. We hope to see you again next year for another memorable vacation!

Thank you for your comments. The owners will work on a solution to solve refrigerator needs during the off season.