Waterfront Retreat - About the View? Home's 4 You!

We are absolutely delighted to hear you enjoyed a wonderful experience, Antoine! Thank you for the compliments and suggestions. We hope to host you again in the future, and this time we'll make sure those knives are nicely sharpened for your next meal prep.

Delighted to hear your family enjoyed a perfect vacation and Waterfront Retreat worked out so well! Thank you for the 5-stars, and we hope to host your family again!

Thank you for allowing us to host you, Jodi. We agree this is quite the amazing direct Gulf front spot. With this scenic waterfront location also comes regular salt spray, humidity, high tides, and sea breezes - all of which are great on the beach but not so much on home exteriors. It is a constant rust and element battle. We appreciate the feedback and will pass it along accordingly.

We’re thrilled you enjoyed the home’s cozy feel, peaceful atmosphere, and beautiful water views. We did double-check the refrigerator after your stay and confirmed it’s working properly — only the freezer portion is out, which is why we provide the extra deep freeze for guests’ convenience. We’ll make sure to label that more clearly going forward. We really appreciate your kind words and recommendation!

And we would love to have your group back! Thank you for the 5-stars, tips for future guests and being great guests to host!

We're so glad you seaside experience was nothing short of clean, comfortable, and relaxing Karen! We appreciate the compliments and would love to host you again!

We love hearing awesome! Thanks so much for the 5-stars and compliments. We hope you to host you again, as you were fantastic guests!

Glad we could accommodate you for your weekend beach escape, despite a bit of a hiccup, and all worked out. Thank you for allowing us to host you Michelle, and we hope to have you back again to this lovely home!

Thank you for the 5-stars, compliments and great tips for future guests! We're so glad you enjoyed your time and do hope to host you again!

Thank you for allowing us to host you stay, and we're so happy you enjoyed your oceanside stay! We appreciate the 5-stars, compliments, and hope to host you again!

We're delighted to hear you had a nice getaway at Waterfront Retreat, Robert! Thank you for allowing 979 to host your island stay. We're not sure what would have made your experience even better, but we're glad you found everything clean, comfortable, and relaxing for your group!

Sounds absolutely delightful Diane, we're so happy to hear you enjoyed this home's unique oceanfront location! Thank you for the 5-stars, and we hope to host you again!

So glad Waterfront Retreat worked out so well for your getaway time! Thank you for being such gracious guests to host and the 5-stars!

You bet Robyn, this seaside home definitely provides the best surf sounds around! Thank you for noting, and we're so glad your overall experience was great and you enjoyed the food trucks' tasty treats. As for the AC, we have a monitoring system and all was and continues to be working as it should. Perhaps you had the front door open to capture those awesome sea breezes and sounds? Or you like it really cold? We appreciate you allowing us to host your stay and would be delighted to have you back!

We appreciate you taking the time to share your experience and for the kind words about the fantastic location, views, and our crew. We’re glad you enjoyed the Gulf front and center setting and were grateful for your patience during your stay. We also appreciate you bringing the maintenance concerns to our attention. These items have been documented and shared so they can be properly addressed. When issues arise, our goal is always to respond quickly and work toward a resolution, and we’re pleased we were able to assist as much as possible during your visit. It means a great deal to hear that you found our 979 Crew good to work with, and we’d be happy to welcome you back in the future.

Thank you for noting what made your experience easy and comfortable. As for the front door and gap, good news, it has since been replaced. Unfortunately like so many things these days, the door was on backorder for months. That said, salt, sand and humidity (thus rust) are part of our island environment for all the homes here especially ones direct waterfront like this one. With amazing views comes an ever constant maintenance price. :)

We're sorry you didn't enjoy your choice in locations more. Perhaps you haven't been to the coast? While all our homes are on regular professional pest control treatments, an occasional cockroach can survive for a moment before it meets it's demise. Respectfully, 1 cockroach (even a giant one, we are in Texas, and you know what they say) while unwelcome, is not uncommon in these parts. It comes with the all the benefits of coastal living. Furthermore, our pest control servicer came out after your stay and did not find evidence of even 1 live roach but treated again anyhow. Wish we could upload the report here. As for compensation, we're not sure why that was expected nor warranted. We gave you the option, and you chose to move homes, in this case next door. Again, we are sorry the coast didn't work well for you, but as you said the view makes it all worth it. It is quite spectacular and appreciate you noting that and certainly seems to warrant more than 1-star.

Yay, we love best months, especially January at the beach! Thank you for allowing us to host you, your husband and Duke! Sounds like a wonderful time was had. We appreciate the 5-stars, compliments and feedback. Our maintenance staff will check out that outlet. We would love to have you back again!

Hello Robin, we're sorry to hear you did not enjoy your stay more, and you are correct, this is typically a very quiet beach neighborhood. We're guessing some type of emergency repair on the street was needed. As for the water to the home, it was not off for 2 hours rather just 30 min which was communicated. A last minute plumbing repair needed to be done so that you would have exactly that, water. Regarding the cleanliness, we would have gladly sent our housekeepers back over had we known there was any kind of issue. We take clean very seriously! Again, we're sorry you did have a better experience.

Respectfully Joe, it seems you selected the wrong place. If you were expecting a quiet and secluded experience, i.e. no neighbors and noise, perhaps a house on the beach over 4th of July weekend was not the right choice. Additionally, as you know and were made well aware of, the neighboring house is not owned nor managed by us (thus not in our control), there was no noise violation happening (both verified by the neighborhood security and police doing their rounds which to spoke to) and our field manager went by multiple times to find nothing loud. Not sure what you expected us to do? Lastly, this is a lovely home in a great "non-rowdy" neighborhood and neither deserve the 2-stars you gave. It's really a shame.

Thank you for sharing your experience and for your kind words about the view, cleanliness, and how well the space worked for your family. We’re so glad you enjoyed your week on the island. We appreciate your detailed feedback on the home’s needs. This is a direct seaside cottage which receives direct sand, sea, and surf daily (but also creates an amazing view). It does require constant work to keep it comfortable and welcoming, the coastal climate can be tough on systems and finishes. Your notes about the HVAC, refrigerator, microwave, and plumbing are very appreciated and have already been shared with our crew and this home's owner. We appreciate you allowing us to host you and hope that on a future visit, you’ll find the updates and improvements in place so you can enjoy both the home’s charm and its comforts to the fullest.

We appreciate the 5-stars and so glad everything worked out so well for you at the house and neighborhood!