Our stay at this Paris apartment was ruined by severe cleanliness issues and major check-in failures.Check-In & CommunicationThe initial property voucher listed one address for key collection, but a last-minute email sent right before arrival changed the location. Traveling all day, we missed this last-minute update and arrived at the wrong spot. Phone support was completely unreachable, leaving us stranded on the street with our luggage for hours before we figured out what happened. Once inside, the Wi-Fi credentials in the house handbook were incorrect, requiring tedious troubleshooting. Only one set of keys was provided for three adults, and no garbage disposal instructions were available.Property Condition & HygieneThe apartment layout is fine, but the hygiene was awful:Floors were so filthy our feet turned black walking around.The microwave, stove, and bathroom backsplash were unwashed.Kitchen cupboards contained leftover trash, and cigarette butts sat on the window sill upon arrival.Missing basic kitchen essentials (no drinking glasses, no bread knife) and paper supplies.Bad odors in the fridge and bathroom sink, slow shower drain, and a musty smell throughout.I cannot recommend this listing.