OLA LIVING BOQUERIA 7 ATIC

Thank you very much for your review, Nathan! We're delighted to hear that you enjoyed the apartment. We appreciate your comment regarding the temperature and will review the air conditioning system to ensure it's performing as expected for future guests. We hope to have the pleasure of welcoming you back to Barcelona soon! Kind regards, Sara Guest Service Manager

Dear Trey, Thank you very much for your kind review. We are delighted to hear that you enjoyed the central location of the apartment, appreciated its cleanliness, and found it comfortable even with the nearby construction works. It is great to know that you had a positive experience in Barcelona. It was a pleasure hosting you, and we hope to welcome you again in the future. Kind regards, Sara Guest Service Department Ola Living

Dear Lane, Thank you for taking the time to share your feedback and for your review. We are sorry to hear that your stay was affected by noise from construction works in the La Rambla area. Unfortunately, these works are external and fully managed by the city authorities, and therefore outside our control. That said, we understand how this can impact the overall comfort of a stay, especially in a central location like this one. Kind regards, Sara Guest Service Department Ola Living

Hi Tonja, Thank you so much for your kind review and perfect score! We’re glad you enjoyed the location and found the metro and nearby cafés convenient. We appreciate your understanding regarding the morning construction noise. We hope to welcome you back on your next visit to Barcelona! Best regards, Sara Guest Service Manager

Hi Mike, Thank you so much for your lovely review! We’re glad to hear you enjoyed the location, the balcony, and your stay overall. It would be a pleasure to welcome you back anytime! Warm regards, Sara Guest Service Manager

Thank you for sharing your feedback. We are genuinely sorry that the air conditioning issue affected your stay, particularly during a period of very high temperatures in Barcelona. We would, however, like to clarify that the air conditioning was not known to be defective before your arrival. Unfortunately, technical equipment can fail unexpectedly and without warning, and periods of particularly high temperatures can also put significant strain on air conditioning systems. This was not a situation in which we knowingly provided an apartment with a non-functioning AC or chose not to address a known problem. As soon as the issue was reported, our team contacted maintenance and several attempts were made to diagnose and resolve it. Unfortunately, it turned out that the unit required a replacement part that was not immediately available. In the meantime, additional fans were provided as a temporary measure while we continued working on the issue. We fully understand that this was frustrating and that having no working air conditioning affected your comfort. We sincerely regret that you experienced this problem during your stay. At the same time, we believe it is important to clarify that the issue was unexpected and that our team did take action to assist and find a solution once it was reported. Regards, Sara Guest Service Manager