Outpost: Nez Perce A3 - Hot Tub & Pool Access

Hi Amol, Thank you for taking the time to share your feedback. We’re glad to hear the location of the home was a highlight. However, we’re sorry that other aspects of your stay fell short of expectations. Cleanliness is a top priority for us, and we sincerely apologize that the home did not meet your expectations. We take this feedback seriously, and since your departure, a deep clean of the entire home has been completed to ensure a refreshed space for future guests. We have also shared your feedback with our housekeeping and maintenance teams. We’re also sorry the floor fans in the home were not working properly, though we’re glad our team was able to deliver replacements promptly. We apologize that we were unable to deliver the additional towels at the time they were requested. This is not the level of service we want our guests to experience, and the communication breakdown surrounding this request has been discussed internally to help ensure similar requests are better accommodated moving forward. We appreciate your comments regarding the home’s furnishings and overall condition, and we’ll keep your feedback in mind as we evaluate future updates and improvements to the property. Thank you again for sharing your feedback. We appreciate the opportunity to address these concerns and use them to continue improving our homes and the overall guest experience. All the best, The Outpost Crew

We're so glad to hear that Nez Perce A3 was the perfect location for your family vacation, Cary! You were a pleasure to host, and we hope to welcome you back to Jackson Hole someday, Cheers, The Outpost Crew

We are thrilled to hear that you had a five star stay at Nez Perce A3, Philip! We hope to host you again someday - perhaps for a ski trip next! Cheers, The Outpost Crew