The house itself was beautiful, but the experience was extremely frustrating.Check-in required stops at two separate locations—one for Casago and another at the property. We were told we could park our trucks and trailers at the house since we brought side-by-sides. However, after unloading and going to dinner, we were stopped at the gate and told to move our vehicles, pay 5 per night for trailer parking, or face a 500 fine.The spa didn't work, and judging by six handwritten notes from previous guests, this has been an ongoing issue. The upstairs shower was also disassembled when we arrived.Casago promised immediate maintenance, but nobody showed up until I followed up five hours later. Maintenance shut off the house's water and left for parts. We waited another two hours, unsure whether we could leave. Eventually, we went to dinner.When we returned, the upstairs shower worked, but now the downstairs shower didn't! I discovered maintenance had left a valve closed. Opening it restored the downstairs shower but disabled the upstairs one again. The spa was never repaired.Casago said they would discuss a refund, but after checkout, they stopped responding.Beautiful property, but poor communication, unresolved maintenance issues, and misleading parking instructions made this a disappointing stay.